Gurditt Singh

• Utilize proactive safety approaches, including scanning, recognizing, reporting, and responding to concerning behaviors
• Provide service excellence to clients, guests, and BC Place team members
• Respond to building emergencies in lead or supportive role.

• Attend first aid calls and maintain emergency supplies
• Act as floor warden during emergency situations.
• Improved workplace safety by conducting regular inspections and implementing necessary measures.
• Assisted in training new first aid attendants, sharing expertise on best practices for injury management.

• Ensure protection, custody, and control of detained persons
• Write daily reports and incident reports effectively.
• Enhanced overall security by conducting thorough patrols and monitoring premises.
• Maintained safe environment for staff and visitors through proactive surveillance and communication.

• Enhanced patient safety by efficiently assessing and treating injuries and illnesses.
• Reduced response times for emergency situations with thorough knowledge of first aid protocols.
• Demonstrate respect, friendliness, and willingness to help
• Excel in verbal and written communication skills.

• Liaise with Low Tide Properties facilities regarding building damage or maintenance concerns
• Monitor surveillance using Exacqvision software and write security occurrence reports
• Create access cards for new employees using Entrapass software.
• Reduced incidents of trespassing by conducting regular security audits and identifying vulnerabilities.

· Oversaw patrols and provided training for new guards.

· Assisted tenants with work orders related to their designated spaces.

· Monitored and conducted audits on fire extinguishers, fire phones, duress alarms, elevator phones, and isolation valves.

• Maximized guest satisfaction by promptly addressing concerns and resolving issues.
• Delivered excellent customer service to clients, tenants, and staff.
• Coordinated and liaised with police and emergency providers as needed.
• Responded to and dispatched for Intrusion, Panic, and Duress alarms using Lenel and the Facility Commander.
• Monitored perimeter surveillance using Avigilon software and documented security occurrences.
• Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
• Streamlined communication between departments, ensuring efficient service delivery to guests.

• ·Provided direction and supervision to all base security staff, including delivering briefings and overseeing deployment.
• Identified and reported any unusual activity or individuals in and around the facility.

• Offered proper assistance to individuals within the mall.
• Ensured protection of property from theft, vandalism, and other illegal activities on the premises.