Summary
Overview
Work History
Education
Skills
Availability
Volunteer Experience
Languages
Timeline
Generic

Rejoice Amadedon

Guelph,ON

Summary

Dynamic candidate experienced in sales and customer service. Proven track record of exceeding sales goals and developing strong customer relationships. Skilled in creating and executing successful sales strategies to drive revenue growth. Highly organized and detail-oriented with a passion for helping clients find solutions. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

1
1
year of professional experience

Work History

Sales Representative

Q-Waters
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Representative Team Leader

Dominion Baptist Church
  • Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
  • Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
  • Developed new business opportunities by prospecting potential clients and presenting product benefits.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Expanded market reach by identifying untapped segments and developing targeted campaigns to attract new customers.
  • Trained and mentored new sales representatives.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.

Retail Sales Associate- Seasonal

Marks
10.2023 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Medical Consultant- Part Time

Munarix Limited- London, England
05.2023 - 11.2023
  • Improved patient outcomes by consistently staying updated on the latest medical research and advancements.
  • Medical reviewing of medical presentations and information and ensuring its accuracy.
  • Continuously participated in continuing education programs to stay current with industry best practices and maintain licensure requirements as necessary.

Education

Bachelor Of Science (B.S.) In Biology Candidate -

UNIVERSITY OF GUELPH
04.2026

High school Diploma - GRADE 11 & 12 ACCOUNTING

Great Lakes College of Toronto
04.2023

Skills

  • Sales Expertise
  • Product and Service Knowledge
  • Product Management and Pricing
  • Customer Service
  • Process Improvement
  • Sales Closing
  • Sales Consultation
  • Customer Relations
  • Negotiation Tactics
  • Product and Service Sales
  • Time management
  • Strong communication
  • Goal setting
  • Decision making
  • Team collaboration
  • Customer relationship building
  • Active listening
  • Emotional intelligence
  • Product knowledge
  • Multitasking
  • Loss Prevention
  • Customer Assistance
  • Honest and Dependable
  • Sales and Promotions

Availability

I will be available 40 hours weekly. I will also be available during public holidays and festive periods.

Volunteer Experience

Sales Representative Team Leader, 09/2022 - 01/2023, Dominion Baptist Church, I was in charge of the sales department in my church in Nigeria. I volunteered to help sell snacks, materials for Sunday school and help keep track of sales and report to the Pastor at the end of the day. They were lenient to give credit to members, so I ensured to keep every record of the credit and give them an estimated date to pay. I also developed strategies to avoid excess credit sales by imputing interest rates to help them pay on time.

I also volunteered at Green Legacy Tree Nursery for one of the biggest Project Serve Day hosted in Guelph, September 16th,2023 (9:00 a.m - 5:00 p.m). I was given the task of transplanting seedlings, potting up larger tree stock, weeding and moving trees. It was a new task for me and I really learnt a lot from this new experience.  

Languages

English
Native or Bilingual

Timeline

Retail Sales Associate- Seasonal

Marks
10.2023 - 01.2024

Medical Consultant- Part Time

Munarix Limited- London, England
05.2023 - 11.2023

Sales Representative

Q-Waters

Sales Representative Team Leader

Dominion Baptist Church

Bachelor Of Science (B.S.) In Biology Candidate -

UNIVERSITY OF GUELPH

High school Diploma - GRADE 11 & 12 ACCOUNTING

Great Lakes College of Toronto

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Rejoice Amadedon