Reji Joseph
KITCHENER
Summary
Dedicated and customer-focused individual with a strong background in food service and retail. Proven ability to work efficiently in fast-paced environments, providing excellent customer service and maintaining high standards of cleanliness and food safety. Skilled in teamwork, communication, and multitasking, with a positive attitude and a commitment to delivering a great customer experience.
Overview
12
12
years of professional experience
Work History
Senior Sales Executive
Le Celestium
11.2020 - 03.2024
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Team Supervisor
Hindustan Power Links
08.2015 - 03.2020
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Customer Service
Hindustan Power Links
09.2012 - 08.2015
- Serviced high volume of calls while providing excellent customer service.
- Strengthened client relationships by providing exceptional customer service and support.
- Provided extraordinary customer service to clients.
- Enhanced customer service by addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Conestoga College
Kitchener, ONHigh School Diploma -
IIBF
Mumbai, India09-2011
Bachelor of Science - Science
Sri Venkateshwara College
Bangalore, India03-2010
Skills
Customer Service Skills
Teamwork
Ability to Handle Pressure
Attention To detail
Timeline
Senior Sales Executive
Le Celestium
11.2020 - 03.2024
Team Supervisor
Hindustan Power Links
08.2015 - 03.2020
Customer Service
Hindustan Power Links
09.2012 - 08.2015
High School Diploma -
Conestoga College
High School Diploma -
IIBF
Bachelor of Science - Science
Sri Venkateshwara College
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