Rejeth Tom Cherian
Kamloops,British Columbia
Summary
Dynamic and spirited business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Highly skilled at strategic thinking to help achieve team goals.
Overview
8
8
years of professional experience
Work History
Department Sales Lead
Mark's Work Wear
02.2022 - Current
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Manage the store operations in the absence of management.
- Handle cash registers, key holding tasks, and opening and closing responsibilities.
Management Consultant
Payroll Cloud Corp
03.2021 - 11.2021
- Developed strong relationships with key stakeholders at all organizational levels, fostering collaboration across departments.
- Enhanced client satisfaction by providing exceptional customer service and timely project completion.
- Delivered tailored solutions for clients in various industries, addressing unique challenges and needs.
- Conducted thorough assessments of clients'' operational structures, recommending actionable steps for improvement.
Business Consultant
Quadzeta Technologies
01.2018 - 02.2021
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Developed complete business plans and operational strategies for new and existing business.
Associate Business Consultant
Autoninja
06.2016 - 08.2017
- Compiled data-driven insights and gave professional presentations with optimizations and strategies for sustainable growth, resulting in increased market share and profitability.
- Delivered comprehensive training programs for new hires, ensuring they were well-prepared for their roles.
- Leveraged analytical skills to identify trends, areas of improvement and solve complex business problems, leading to more efficient operations and increased profitability.
- Designed customized solutions for clients'' unique challenges, effectively addressing their needs resulting in optimized strategies and improving outcomes.
- Optimized client communication channels by integrating CRM systems with existing platforms.
Education
Post-Baccaleurate Diploma - Business Administration
Thompson River University
Kamloops, BC06.2024
Bachelor of Technology - Civil Engineering
National Institute of Technology
Calicut, India05.2016
Skills
- Project Management
- Client Support
- Strategic Thinking
- Consulting
- Business Administration
- Customer Relations
- Operations Management
- Presentation Skills
- Stakeholder Relations
- Customer Service
- Decision-Making
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
French
Elementary
Arabic
Elementary
Timeline
Department Sales Lead
Mark's Work Wear
02.2022 - Current
Management Consultant
Payroll Cloud Corp
03.2021 - 11.2021
Business Consultant
Quadzeta Technologies
01.2018 - 02.2021
Associate Business Consultant
Autoninja
06.2016 - 08.2017
Post-Baccaleurate Diploma - Business Administration
Thompson River University
Bachelor of Technology - Civil Engineering
National Institute of Technology
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