Reinhold Weick
Niagara Falls,ON
Summary
Proven leader in the transportation sector, with a track record of enhancing customer satisfaction and maintaining rigorous safety standards at Regional Towing. Expert in vehicle maintenance and DOT compliance, coupled with a strong work ethic and discipline, ensured zero accidents and maximized operational efficiency. Demonstrated excellence in professional communication and safe driving practices.
Overview
7
7
years of professional experience
Work History
Owner/Operator Truck Driver
Welland Towing
Niagara Falls, ON
12.2018 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maximized load safety by balancing, securing, and weighing products.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Manager
Regional Towing
Niagara Falls
09.2017 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
310S Mechanic Apprentice
Regional Towing
Niagara Falls, ON
09.2017 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Education
Apprenticeship - Automotive Service Technician
Niagara College
Welland, ONSkills
- DOT Compliance
- Professionalism and Work Ethic
- Safe Driving Practices
- Safety Compliance
- Self-motivation and discipline
- Vehicle maintenance knowledge
- Vehicle Inspection
- Transportation safety
- Vehicle Maintenance
Languages
English
Elementary
Timeline
Owner/Operator Truck Driver
Welland Towing
12.2018 - Current
Manager
Regional Towing
09.2017 - Current
310S Mechanic Apprentice
Regional Towing
09.2017 - Current
Apprenticeship - Automotive Service Technician
Niagara College