Reine Alaji
Kelowna,Canada
Summary
Enthusiastic undergraduate student majoring in Economics at the University of British Columbia Okanagan seeking a part-time position with one shift a week, either on campus or remote. Adept at customer service, communication, and technology with a proven track record in retail and organizational roles. Fluent in English and Arabic, with a basic proficiency in French.
Overview
5
5
years of professional experience
Work History
Sales Associate
Cadence Shoes
Kelowna, Canada
07.2021 - Current
- Assisted customers in finding the perfect shoe fit based on their needs and discomforts, enhancing overall customer satisfaction
- Utilized strong communication skills to address customer inquiries and provide product recommendations, aiming to achieve sales targets
- Developed problem-solving skills by addressing and resolving customer issues efficiently.
Sales Associate
Downtown Shoe Store
Kelowna, Canada
07.2020 - 07.2021
- Provided exceptional customer service by helping customers choose shoes that met their specific requirements
- Demonstrated effective sales techniques and product knowledge to drive sales and improve store performance.
Pharmacy Assistant
Pharmasave
Kelowna, Canada
11.2019 - 08.2020
- Organized pharmacy files and prepared blister packs for medication, ensuring accuracy and efficiency
- Gained experience in a fast-paced environment and developed attention to detail through meticulous task execution.
Education
Bachelor of Science - Economics
University of British Columbia Okanagan
Kelowna, BC04-2027
Skills
- Social and Communication Skills
- Customer Service
- Technology: quick to adapt to new technologies
- Adaptability and Learning: Eager to learn new skills quickly and effectively
- Teamwork and Collaboration
- Problem-Solving
- Multi-tasking strength
- Honest and Dependable
Projects and Achievements
Sustainable Development Challenge
February to June 2023
- Collaborated with the non-profit organization Provision of Hope to organize a project constructing vegetable farms in Liberia.
- Raised $4,000, resulting in the construction of five farms, contributing to sustainable agriculture and community support.
Explore Program, University of Laval, Quebec City, QC, Canada
Summer 2024
- Completed two university-level French courses, significantly enhancing French language skills.
- Achieved improved fluency in French, complementing proficiency in English and Arabic.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Sales Associate
Cadence Shoes
07.2021 - Current
Sales Associate
Downtown Shoe Store
07.2020 - 07.2021
Pharmacy Assistant
Pharmasave
11.2019 - 08.2020
Bachelor of Science - Economics
University of British Columbia Okanagan
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