Responsible for organizing and shelving books and other library materials according to the Dewey Decimal System, to ensure easy access for patrons
Provide friendly customer service by helping patrons locate books and answering general inquiries
Conduct monthly surveys in order to maintain a neat and welcoming environment
Responsible for maintaining the monthly displays featuring new books and ethnic holidays to ensure a diverse selection for all patrons
Public Service Assistant
Toronto Public Library
03.2023 - 07.2023
Responsible for answering phone and in-person inquiries regarding the library services, policies and procedures to provide accurate information
Manage and repair library materials to ensure accurate record-keeping and patron satisfaction
Maintain and manage detailed cash records and receipts of library users loans, fines, and product transactions
Process library card applications using government documentation to provide access to all library services
Assist with mailing and interlibrary loans to facilitate the flow of information and resources between libraries and universities, into the hands of patrons
Provide friendly customer service by helping patrons locate library resources using the catalog and circulation systems
Human Resources Intern
Jubaili Agrotec
06.2019 - 09.2019
Provide administrative support including data entry, filing records regarding applicant data, and document organization
Responsible for screening and printing resumes and cover letters
Posting job openings and scheduling interviews to fill positions with qualified candidates
Carefully curate social media posts, gaining international interest towards the company and company products
Participating in team meetings and contributing ideas to improve engagement strategies
Summer Camp Assistant
Saida Kids Camp
06.2018 - 09.2018
Supervise camper activities to address behavioural issues while promoting fun, safety, and inclusivity
Chaperone field trips to local attractions
Maintain a clean, organized, and safe physical environment both indoors and outdoors
Resolve conflicts that arise between campers by listening to complaints and finding appropriate solutions
Implementing camp activities fostering physical, social, and emotional growth
Education
Bachelor of Arts - Social Sciences And Humanities
University of Toronto
Toronto, ON
05.2025
High School Diploma -
Don Mills Collegiate Institute
Toronto, Ontario
06.2021
Skills
Strong organizational skills
Customer service experience
Administrative support
Social media management
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Attention to detail and ability to maintain confidentiality