Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reims Vargas

Riverview,FL

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience

Work History

Costumer Service Electric Company

Jose
Miami, FL
07.2024 - 12.2024
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Processed payments for products and services rendered.
  • Suggested and explained recommended services to meet customer needs and resolve specific issues.

Publix Customer Service

Gia
Miami, FL
01.2022 - 06.2024
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Assisted customers in resolving issues with their accounts or orders.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Worked closely with other departments to resolve complex customer issues.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Developed relationships with customers through friendly interactions over the phone.

Education

Associate of Science - Computer Science

Miami Dade College
Florida, Miami
08-2025

Skills

  • Problem resolution
  • Google drive
  • Planning
  • Attention to detail
  • Dependable and responsible
  • Leadership
  • Communication
  • Calm under pressure
  • Interpersonal communication
  • Customer service

Timeline

Costumer Service Electric Company

Jose
07.2024 - 12.2024

Publix Customer Service

Gia
01.2022 - 06.2024

Associate of Science - Computer Science

Miami Dade College
Reims Vargas