Reimon Benitez
Chandler,AZ
Summary
Proven expertise in traffic regulations compliance and exceptional patience, demonstrated through enhanced safety and customer loyalty at Transekur and Allied Car & Truck Rental. Skilled in vehicle maintenance and adept at managing high-stress situations, significantly improving operational efficiency and client satisfaction without exceeding a numerical percentage.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shuttle Bus Driver
Transekur
03.2023 - 03.2024
- Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
- Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules.
Customer Service Representative
Allied Car & Truck Rental
01.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Liceo Roman B. De Castro
Dominican Republic05.2014
Skills
- Traffic Regulations Compliance
- Patience and Empathy
- Basic mechanical understanding
- Safe Driving Practices
- Vehicle maintenance knowledge
Languages
English
Professional Working
Spanish
Native or Bilingual
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
Gym, Softball, and Reading.
I like to go to the gym every other day to keep my body and mind healthy. In addition, I enjoy watching baseball and playing softball as I was a baseball player. Since few years ago, reading has become one of my passions as it helps me to keep myself motivated and educated.
Timeline
Shuttle Bus Driver
Transekur
03.2023 - 03.2024
Customer Service Representative
Allied Car & Truck Rental
01.2022 - 01.2023
High School Diploma -
Liceo Roman B. De Castro
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