REILLY MASON
CALGARY,AB
Summary
Goal-oriented new home sales professional who is passionate, driven, innovative and customer focused looking to continue growth in my career. I find fulfillment in culture where I can thrive building relationships, homes and community for families to enjoy for years to come.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Sales Associate
CRYSTAL CREEK HOMES
08.2020 - Current
- Facilitate estate sales in Discovery Ridge, West Springs, Aspen Woods and Watermark, Bearspaw
- Ability to drive sales in multiple neighbours by working sales in 2-3 communities simultaneously
- Consistently achieved and exceeded monthly sales targets becoming the top-performing sales associate
- Assists area manager in all sales efforts as well as creating action plans, sales goals and business plans.
- Exceptional customer service, addressing client inquires and resolving issues in a timely manner
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Able to conduct product demonstrations and educated customers on product features and benefits
- Responsible for training new sales associates and hosts
- Perform all administrative and organizational tasks for the showhome
- Exemplary prospecting and follow up
- Hold customer meetings at the showhome presenting, pricing, blueprints, contracts and change orders
- Facilitate site visits and assist site supervisor with orientation walk throughs and possessions
- Ability to work in a high performing fast-paced environment while meeting and exceeded sales sales target
Digital Marketing Assistant
CRYSTAL CREEK HOMES
04.2022 - 04.2023
- Created and deployed consistent social media content, engaged with target audiences and boosted following
- Developed and implemented posts unique to reach each platform: Instagram, Facebook, Twitter, LinkedIn and Tiktok
- Managed social media campaigns
- Researched and stayed up to date on best practices and trends of social media
- Monitored and tracked engagement
- Managed Buzz Buzz listings
- Assisted with website implementation: photos, tours, renderings, edits and updates
- Oversee website chat
- Create and send email blasts
- Assist with showhome events
- Constantly collaborated with office and sales team for target marketing and content creation in 10 communities full time at 20 hours/week while maintaining a sales associate position at the showhome
Area Sales Manager
BAYWEST HOMES
05.2020 - 08.2020
- Promoted to Area Sales Manager in Walden due to high performance at
- Strong understanding of the building process from start to finish
- Passion for maintaining strong customer relationships and customer care
- In additional to regular follow up I am able to develop new strategies to increase brand and product awareness and therefore sales by going above and beyond to enhance my online presence through social media and video virtual tours
- Self-motivated, ambitious, and possess the experience to successfully run the community of Walden performing all Manager, Associate and Host duties
- Confident and able to train new staff who will be onboarded.
Sales Associate
BAYWEST HOMES
01.2015 - 01.2020
- Sold Cranston’s Riverstone single family estate and sold in four product lines in Harmony, Rocky View County, including front-drive, laned, estate and custom
- Reported directly to Area Sales Manager to achieve community sales targets and deliver an exceptional service to clients from initial contact through to possession
- Facilitating this required constant collaboration with the Baywest Homes estimating, design, construction and management team
- Trained and scheduled support-staff and hired and trained hostesses
- Collaborated with design & marketing departments and participated in showhome design and interior selections along with design of model lineup for the community
- Participated in strategic planning, sales forecasting, and future land purchasing with Area Sales Manager and senior management
- Was actively involved in developer meetings as well as community team meetings with the Harmony builder group
- Developed prospect list by engaging buyers to complete registration cards and maintain the ‘Lasso’ CRM database for all 4 product lineups
- Created innovative follow up activities and developed strategies to achieve quality return guests and set face-to-face appointments to generate sales
- Maintained consistent customer satisfaction through a personalized client-experience that includes regular construction updates, community updates, and relevant information as it pertains specifically to the build
- Conducted client meetings from lot-hold through to possession
- Assisted Area Sales Manager with preparation of sales agreements prior to writing contact, and presentation of agreements at the head office
- Acts as Area Sales Manager as required in their absence fulling their duties.
Sales Associate
ALBI HOMES
01.2012 - 01.2015
- Facilitated Estate sales in McKenzie Towne, Legacy and Cranston’s Riverstone
- Enhanced sales and marketing efforts of the company by providing direct support and assistance to the Area Sales Manager
- Obtained client registration cards and logged into database with ‘NewStar’ CRM software; executed systematic follow-up including calls, emails, letters, mailers, events, etc
- Presented engaging information to prospective buyers relating to company, specifications, showhomes, quick possession homes, and community (including amenities, benefits/USP’s and future development plans)
- Established monthly and annual goals with Area Sales Manager along with monthly sales reports
- Prepared price requests and change orders for authorized changes
- Customer liaison and advocate with all departments of the company from point-of-sale to possession
- Regularly attended weekly sales meetings and participated in professional development courses for personal growth and the benefits of the sales team.
French Teacher, Primary/Junior
LAKEHEAD PUBLIC SCHOOL BOARD, THUNDER BAY
01.2011 - 01.2012
- Completed performance reviews with a high degree of perfection demonstrating excellence in punctuality and follow-up, instruction, and interaction
- Emphasized strength in communication through personal and professional relationships highlighting teacher/staff rapport, enthusiasm, professional attitude, resourcefulness and flexibility
- Certified by the Ontario College of Teachers
- PERMISSION TO CONTACT MY REFERENCES
- Jodi Hodgson, Area Sales Manger
- Baywest Homes
- Cell: 403-803-4225
- Worked as Jodi’s Sales Associate
Education
BACHELOR OF EDUCATION - French and English
Lakehead University
2010
HONOURS BACHELOR OF ARTS - French, Spanish
Lakehead University
2007
Skills
- 10 years of new home sales experience
- Customer service
- Construction knowledge and blueprint reading
- Skilled in DocuSign, Microsoft Word and Excel
- Experience with multiple CRM systems and pricing software
- Ability to meet and exceed sales targets
- Event planning for social staff and trades events up to 100 guests
- Strong rapport with clients, staff and trades
- Digital marketing with strengths in social media
- Highly organized, detail-oriented, self-motivated, responsible and honest
Certification
Sales Training: Gary Waldron and Associates
Sales Training: Razor Sales Training
Timeline
Digital Marketing Assistant
CRYSTAL CREEK HOMES
04.2022 - 04.2023
Senior Sales Associate
CRYSTAL CREEK HOMES
08.2020 - Current
Area Sales Manager
BAYWEST HOMES
05.2020 - 08.2020
Sales Associate
BAYWEST HOMES
01.2015 - 01.2020
Sales Associate
ALBI HOMES
01.2012 - 01.2015
French Teacher, Primary/Junior
LAKEHEAD PUBLIC SCHOOL BOARD, THUNDER BAY
01.2011 - 01.2012
BACHELOR OF EDUCATION - French and English
Lakehead University
HONOURS BACHELOR OF ARTS - French, Spanish
Lakehead University
Sales Training: Gary Waldron and Associates
Sales Training: Razor Sales Training
Similar Profiles
Sukhjinder S DusanjhSukhjinder S Dusanjh
Area Sales Manager at Crystal Creek HomesArea Sales Manager at Crystal Creek Homes
JOHN BORRELL, PMPJOHN BORRELL, PMP
Senior Project Manager at NEW WEST LUXURY HOMESSenior Project Manager at NEW WEST LUXURY HOMES
Samantha JimenezSamantha Jimenez
Assistant Manager at Crystal Creek Animal HospitalAssistant Manager at Crystal Creek Animal Hospital
Charles LetourneauCharles Letourneau
Dishwasher at PadmanadiDishwasher at Padmanadi
Michael OBrienMichael OBrien
Business Development Specialist /Senior Wealth Advisor at OP Elite Wealth (Raymond James Ltd)Business Development Specialist /Senior Wealth Advisor at OP Elite Wealth (Raymond James Ltd)