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Reign Lorence Vitor
Winnipeg
Summary
Dedicated sales professional with strong customer service skills and a focus on team management. Proven ability to enhance customer engagement and drive sales growth through effective training and leadership.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Lead Keyholder
Caleres
10.2025 - 04.2026
- Assisted in training new team members on sales techniques and customer engagement strategies.
- Executed daily inventory checks to ensure optimal stock levels and product availability.
- Developed product displays to enhance visual merchandising and attract customer attention.
- Collaborated with management to implement promotional strategies, driving store traffic and sales growth.
- Monitored sales performance, identifying trends to optimize inventory turnover and meet customer demands.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance shopping experience.
- Participated in team meetings, sharing insights on customer preferences and product feedback for continuous improvement.
- Opened inventory boxes and restocked shelves.
- Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Utilized expert product knowledge to assist customers in making informed purchasing decisions.
Sales Associate
Caleres
03.2022 - 09.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays to optimize customer accessibility and engagement.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate financial handling.
- Collaborated with team members to achieve sales targets and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Daniel McIntyre Collegiate
Winnipeg, MB06.2022
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Staff oversight
- Team training and development
- Team building
- Scheduling coordination
- Store recovery processes
- Customer service management
- Task delegation
- Workplace safety
Certification
- BLS Certificate
Timeline
Sales Lead Keyholder
Caleres
10.2025 - 04.2026
Sales Associate
Caleres
03.2022 - 09.2025
High School Diploma -
Daniel McIntyre Collegiate
References
Available upon request.