Reigna Rose
Thunder Bay
Summary
Cultural coordinator with a proven track record of high productivity and efficient task completion. Expertise in program planning and community engagement, with strong leadership and adaptability skills. Successfully manages diverse cultural projects and events while fostering inclusive environments and promoting cultural awareness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cultural Coordinator
Dilico Anishinabek Family Care
Thunder Bay
12.2024 - Current
- Develop and implement cultural programming for Dilicos programs/events
- Collaborated with Elders, knowledge keepers, cultural helpers, and other cultural coordinators to enrich programming and preserve cultural heritage.
- Coordinated with community members and organizations to strengthen program outreach and foster community engagement.
- Facilitated smudges, opening/closing prayers, and cultural teachings to promote cultural awareness and hands-on learning experiences.
- Established a welcoming environment to promote inclusivity and safety among participants.
- Purchased and managed inventory of cultural supplies for program activities.
- Document activities in EMHware for accurate record-keeping.
- Create and submit check requests for timely financial transactions.
Casual Residental Addictions Worker
Dilico Anishinabek Family Care
Thunder Bay
09.2024 - 12.2024
- Administered medication according to prescription while ensuring compliance with regulations.
- Executed thorough room bag and pocket searches, upholding safety protocols and enhancing participant security.
- Conducted daily perimeter checks, ensuring safety and maintaining accurate medication and sharp counts.
- Facilitated clinical programming to enhance participant engagement.
- Fostered a welcoming environment for participants through team collaboration.
- Maintained accurate records of service interactions and client requirements, supporting effective client management and care.
- Participated in training sessions to improve proficiency in client support services.
- Cleaned and restocked supplies to maintain operational readiness.
Cultural Admin Worker
Dilico Anishinabek Family Care
Thunder Bay
07.2024 - 12.2024
- Supported cultural manager with administrative tasks to streamline operations.
- Coordinated setup and dismantling of events to ensure seamless execution.
- Designed posters for promotional materials, increasing event visibility.
- Documented participant statistics and events in emhware
- Completed and submitted cheque requests, ensuring timely processing.
- Picked up and delivered supplies to support program needs.
- Sorted and distributed mail daily to ensure timely communication among staff.
- Answered phone inquiries promptly to assist customers with their questions.
Hostess/Buffet Worker
Chicago Joe’s
Thunder Bay
06.2022 - 12.2024
- Greeted and seated guests promptly in a busy dining environment.
- Delivered menus and drinks to elevate guest satisfaction.
- Resolved guest inquiries and addressed minor issues with professionalism to ensure a positive dining experience.
- Trained new hostesses on procedures and customer service standards.
- Coordinated phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions efficiently.
- Maintained cleanliness and disinfected surfaces for safety compliance.
- Stocked supplies and organized setups for next-day operations.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Monitored and tracked metrics to support operational improvements.
Sales Assistant
Smart Modular Canada
Thunder Bay
- Answered incoming phone calls, providing information and support to boost client engagement.
- Developed and delivered pricing proposals for homes, ensuring clarity and value.
- Conducted guided property tours for potential buyers, emphasizing key features for informed decisions.
- Scheduled meetings with clients to discuss needs and preferences.
- Drafted contracts to formalize agreements and protect client interests.
Indigenous System Navigator Phone and Support Worker
Ontario Native Women’s Associations (ONWA)
- Operated navigation system to optimize routing efficiency for service delivery.
- Answered phones and addressed inquiries to enhance customer experience.
- Relayed critical information through messages, ensuring timely communication among staff.
- Booked appointments to facilitate scheduling and organization.
- Organized materials and logistics for events, streamlining preparation processes.
Education
OSSD Diploma -
Westgate High School
Thunder Bay, ON06-2020
Skills
- Cultural programming and awareness
- Community outreach
- Crisis intervention
- Event coordination
- Record keeping
- Team collaboration
- Administrative support
- Problem resolution
- Medication administration
- Attention to detail
- Training facilitation
- Self-directed work
Certification
- Class G Drivers License
- Therapeutic Crisis Intervention Certificate
- Business Fundamentals Certificate
- Indigenous Land Based Counsellor Certificate (Pending Completion)
- First Aid, CPR, and BLS
- Clean Background Check
Accomplishments
- First Class Standing - Confederation College
Timeline
Cultural Coordinator
Dilico Anishinabek Family Care
12.2024 - Current
Casual Residental Addictions Worker
Dilico Anishinabek Family Care
09.2024 - 12.2024
Cultural Admin Worker
Dilico Anishinabek Family Care
07.2024 - 12.2024
Hostess/Buffet Worker
Chicago Joe’s
06.2022 - 12.2024
Sales Assistant
Smart Modular Canada
Indigenous System Navigator Phone and Support Worker
Ontario Native Women’s Associations (ONWA)
OSSD Diploma -
Westgate High School