Reid Young
St. Stephen,NB
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Service Technician
ScaleAQ Canada
08.2019 - Current
- Provide technical support and maintenance services for a range of equipment hardware and software.
- Work with diverse types of weather and travel conditions
- Explain technical findings to customers and outline repair or service options.
- Maintain automated feeding and underwater camera systems
- Work with specialized Thermolicer systems and provide technical support with repairs to the system
- Manage and schedule repairs for multiple systems
- Maintain a strong focus on safety and efficiency to provide comprehensive support to customers
- Diagnose and troubleshot problems, repairing, and restoring machines and equipment to peak performance.
- Summer Student throughout post secondary school
Summer Student
NB Power
06.2019 - 07.2019
- Worked with NB Power Low Voltage service technicians for school work term; helping to maintain equipment involved in power distribution
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Worked with industry professionals to further education and training experience
High School Employment
Tuddenham Farms
07.2015 - 08.2016
- Summer position while in High School
- Laborer running harvesting equipment
- Worked in a variety of difficult positions
Education
Diploma - Electrical Engineering Technology
New Brunswick Community College
Saint John, NB07.2019
Bachelor of Arts - English For Academic Purposes
Acadia University
Wolfville, NS09.2016
Skills
- Electrical and mechanical troubleshooting and diagnosis
- Project start-up technician
- Scheduling routine maintenance
- Installation and repair of specialized systems
- Adaptable and flexible with work schedules
- Customer relationship management
- Proficient in English and French languages
- Certified in Health Canada First Aid
- Experienced with Microsoft Office applications
- Training in forklift operation
- Valid Class 5 Driver's License
Additional Information
Tom VanWagoner
Irving Lake Utopia Paper
Senior Maintenance Specialist
Vanwagoner.tom@lakeutopiapaper.com
1(506)566-1485
Ryan Orchard
JDI Lake Utopia Paper
Reliability Specialist
Ryan.orchard@hotmail.com
1(506)321-6377
Jeff Penny
Port of Saint John
International Longshoreman's Association
Industrial Electrician
Jdp3nny@gmail.com
1(506)654-3543
Timeline
Service Technician
ScaleAQ Canada
08.2019 - Current
Summer Student
NB Power
06.2019 - 07.2019
High School Employment
Tuddenham Farms
07.2015 - 08.2016
Diploma - Electrical Engineering Technology
New Brunswick Community College
Bachelor of Arts - English For Academic Purposes
Acadia University
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