Reid Wilson
Victoria
Summary
Highly skilled professional with extensive experience in both landscape maintenance and hospitality. Proven ability to maintain aesthetic and functional outdoor environments through tasks such as mowing, trimming, planting, and operating various tools and equipment. Knowledgeable in horticultural practices and safety protocols for effective grounds upkeep. Experienced in leading teams, providing exceptional customer service, and managing operations in fast-paced environments. Strong attention to detail, a commitment to high standards, and a positive attitude, ensuring both excellent guest experiences and well-maintained outdoor spaces.
Overview
8
8
years of professional experience
Work History
Groundsworker
University of Victoria
02.2024 - 11.2024
- Performed turf maintenance tasks, including mowing, aerating, fertilizing, and over seeding, to ensure well-maintained campus lawns and sports fields.
- Operated and maintained turf care equipment, including reel mowers, line trimmers, and edgers.
- Grooming and repairs of turf and artificial fields, including measuring and painting specific sports lines with a line striper.
- Demonstrated the ability to work independently with minimal supervision to perform daily tasks.
Hospitality Team Member
CMH Heli-Skiing
12.2023 - 01.2024
- Work within a team to create a professional, efficient, and enjoyable environment for guests.
- Self-motivated, with a strong sense of personal responsibility.
- Personalized, friendly, and competent service in a fine-dining atmosphere.
- Maintained sanitary environments and performed laborious duties in lodge corridors.
- Experience and safety around operating helicopters.
Lead Landscaper
JP Landscaping
01.2022 - 01.2024
- Managed and maintained multiple properties for private clients and through contracting services across the Greater Victoria area.
- Operated a variety of equipment, including mowers, leaf blowers, hedge trimmers, and line trimmers, to complete landscaping tasks efficiently.
- Performed horticultural maintenance, including weeding, plant identification, pruning, and mulching, to enhance property aesthetics and health.
- Ensured workplace safety by adhering to protocols and best practices in diverse environments and conditions.
Manager
Shine Café
07.2020 - 12.2022
- Supervised the front-of-house team, ensuring exceptional customer service and efficient daily operations.
- Oversaw finances, payroll, staff scheduling, hiring, and adherence to food safety standards.
- Proficient in using Dinerware and Square point-of-sale systems for smooth transaction management.
- Addressed and resolved internal conflicts or challenges promptly to maintain a positive work environment and customer satisfaction.
- Monitored and optimized product usage to ensure consistency, sustainability, and profitability.
Server, Bartender and Key Holder
Coyotes Southwestern Deli & Grill
03.2017 - 09.2020
- Full-time leadership experience managing a skilled team in a dynamic fine dining environment.
- Entrusted with key management responsibilities, including financial recording, security, and operational oversight.
- Trained and mentored new staff, fostering a positive, collaborative, and professional workplace culture.
- Extensive expertise in barista skills, global wines, and crafting spirit-based cocktails.
Grounds Maintenance Worker
Victoria Golf Club
03.2019 - 09.2019
- Performed physically demanding tasks to maintain private golf course grounds to professional standards.
- Operated a variety of equipment, including mowers, weed and hedge trimmers, packers, and rollers, ensuring efficient upkeep of the property.
- Entrusted with specialized responsibilities such as cup cutting and setting pin and tee locations with precision.
- Demonstrated a strong work ethic, attention to detail, care for the course, and a consistently positive attitude.
Education
Bachelor of Science - Biology & Psychology
University of Victoria
Victoria, BC05.2020
Skills
- Turf Management and Golf Course Maintenance
- Landscaping and Horticultural Expertise
- Team Supervision, Training, and Conflict Resolution
- Point-of-Sale Systems (TouchBistro, Square, Dinerware)
- Customer Service and Communication Excellence
- Global Wine, Cocktail, and Barista Expertise
- Attention to Detail and Time Management
Professionalreferences
- Jermey Quin, Manager, External Services, University of Victoria, 250-721-8763
- Ryan Weir, Supervisor/Lead Hand, University of Victoria, 250-920-8960
- Lauren Thompson, Owner, Shine Café, 778-977-4463
Languages
English
Native or Bilingual
Timeline
Groundsworker
University of Victoria
02.2024 - 11.2024
Hospitality Team Member
CMH Heli-Skiing
12.2023 - 01.2024
Lead Landscaper
JP Landscaping
01.2022 - 01.2024
Manager
Shine Café
07.2020 - 12.2022
Grounds Maintenance Worker
Victoria Golf Club
03.2019 - 09.2019
Server, Bartender and Key Holder
Coyotes Southwestern Deli & Grill
03.2017 - 09.2020
Bachelor of Science - Biology & Psychology
University of Victoria
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