Reianna Young
Pelham Fire Department
Fonthill
9
Years of experience
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Work History
Server
8 Years 8 Months- Delivered exceptional customer service, fostering satisfaction and encouraging repeat attendance.
- Executed opening and closing duties, setting up dining area and restocking supplies to ensure seamless operations.
- Facilitated fire department events by serving food and refreshments, improving overall attendee experience.
Cooperative Education Student
2 Months- Participated in hands-on training alongside a mechanic in the service bay to enhance automotive repair skills.
- Acquired skills in safe vehicle repair techniques.
- Mastered safe operation of hand and power tools to ensure workplace safety.
- Achieved SHSM through this Co-op Education placement
- Provided customers with detailed vehicle inquiries and accurate product information
Labourer
3 Years 1 Month- Operated machinery to enhance efficiency in processing recyclable materials.
- Dismantled old and broken appliances to recover usable parts.
- Sorted and categorized materials for recycling operations.
- Sorted and categorized materials to streamline recycling operations.
- Maintained cleanliness and organization to support safe and effective a safe and effective work environment.
Crew Member
1 Year 4 Months- Coordinated with team members to ensure timely service during peak hours, enhancing overall customer satisfaction.
- Provided friendly service and addressed customer inquiries to foster a welcoming dining environment.
- Served food promptly to create positive guest experiences and encourage repeat business.
- Performed cashier duties, including taking orders, collecting payments, and providing change.
- Completed opening and closing tasks, including setting up workstations and restocking supplies.
- Organized and replenished supplies to ensure efficient operations. and organized inventory to facilitate smooth operations.
- Maintained cleanliness of dining area and kitchen workspace to uphold hygiene standards and improve guest comfort.
Education
High School Diploma
- Pilgrimage 10 Km walk fundraiser
- Terry Fox walk and fundraiser
- Graduated on Honour roll
- Achieved Special High Skills Major (SHSM) in automotive
- Recipient of SKilled Trades Bursary from the Ministry of Education
Graduated with honors
- Helped with fundraisers
- Event set-up
Skills
Customer Service
Cash handling
Inventory organization
Time management
Workplace Standard First Aid
CPR & AED
Problem solving
Decision making
Conflict resolution
Adaptability
Team collaboration
Collaborative
Organized
Hardworking
Timeline
Cooperative Education Student
Welland Chevrolet
04.2026 - 06.2026Read More
Crew Member
McDonalds
12.2023 - 04.2025Read More
Labourer
Rehab Recycling
06.2022 - 07.2025Read More
Server
Pelham Fire Department
12.2017 - CurrentRead More
Notre Dame College School
High School Diploma
Read More
St. Alexander Catholic School
Graduated with honors
Read More
Volunteer Experience
- Pelham Fire Department Toy Drive, 01/01/15, Present, Receive donations from residents at fire hall, Organize toys into categories, Gather toys for families to be picked up by Pelham Cares
- Pelham Junior Firefighter Camp, 07/01/23, Present, Helped set up activities, Demonstrated some of the activities and challenges, Watched over the kids during the activities