Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
Languages
References
Timeline
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Rehmat kaur Sihra

Peterborough Ontaio,Alberta

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Jain store
04.2023 - 12.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Education

BBA - Accounting

Trent University
Peterborough, ON
01-2027

Skills

  • Recordkeeping
  • Public Speaking
  • Training & Development
  • Multitasking
  • Fluent in English , Hindi and punjabi
  • Customer Relations
  • Organization and Time Management

Affiliations

Volunteer work

  • Volunteered to help the underprivileged kids learn computers at SACRED HEART SEN SEC SCHOOL
  • Currently enrolled in volunteering in in the film festival at showplace in Peterborough

Accomplishments

  • Received first price in cooking competition in my high school

Certification

  • Received certificate in Management Information Systems(MIS)
  • Received certificate in nail art course

Websites

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

References available upon request.

Timeline

Customer Service Representative

Jain store
04.2023 - 12.2024

BBA - Accounting

Trent University
Rehmat kaur Sihra