Rehan Shahab
Mississauga,ON
Summary
Forward-thinking Operations Specialist bringing 19+ years of expertise in Correspondent Banking and Customer Relationship Management for Corporate and Commercial sector businesses. Cultivates rapport with Financial Institutions, corporations, and commercial clients to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Leader, Financial Institutions Division
Askari Bank Limited
09.2022 - 01.2024
- Identified and led new business opportunities and avenues to generate income.
- Marketed Trade Products with global banks to boost fee income for the bank.
- Bridged the gap between branches and Correspondent banks for incoming and outgoing trade flows.
- Ensured regular contact with existing customers to deepen relationships and to seek ancillary business, Contacted prospective customers to promote the bank’s products and services, discussed business opportunities, and established mutually beneficial business relationships.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Mitigated potential conflicts among team members by promoting open communication and fostering a positive environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Evaluated employee performance on a quarter basis and coached and trained 7 team members, increasing quality of work and employee motivation.
- Increased productivity by 25% and revenue streams by 20% through effective change management practices.
Senior Relationship Manager, Financial Institution
Muslim Commercial Bank
07.2017 - 09.2022
- Developed new banking relationships with correspondent banks globally.
- Planned and attended meetings with correspondent banks and corporate clients to cultivate and grow partnerships and opportunities.
- Provided timely updates on significant market events or economic news that could impact partner banks' and client's portfolios or financial strategies.
- Checked payments, commissions, and other accounting disbursements for accuracy and compliance.
- Complied with established internal controls and policies.
- Ensured compliance with all relevant regulations by adhering to established policies and procedures in all aspects of the role.
- Worked with Correspondent Banks to address and respond to client and partnership management issues.
- Increased portfolio growth by effectively identifying new business opportunities through market research and networking.
- Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.
- Conducted financial due diligence on potential investments and acquisitions.
- Established strong referral networks with internal partners such as commercial banking, private banking, and wealth management teams to identify potential new clients.
- Developed customized financial strategies for clients by thoroughly analyzing their current situations, goals, and risk tolerance levels.
- Consistently exceeded revenue targets through proactive account management and cross-selling of bank products and services.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Relationship Manager, Financial Institutions
NIB Bank
10.2015 - 07.2017
- Established correspondent banking relationships, opening nostro/vostro accounts for new business opportunities and growth of trade business for the bank.
- Prepared contracts and related documentation according to strict standards.
- Developed targeted marketing campaigns for relationship banking clients, boosting product awareness and adoption rates.
- Coordinated with internal departments to facilitate seamless trade transactions with correspondent banks.
- Strengthened client relationships by providing timely and accurate financial advice, leading to increased customer satisfaction.
- Maintained compliance with all regulatory requirements, ensuring continued operational excellence within the relationship management function.
- Collaborated with cross-functional teams to develop new products and services tailored to the needs of relationship banking customers.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Negotiated favorable terms for credit facilities, supporting business expansion while mitigating risks associated with lending activities.
- Identified opportunities for cross-selling additional bank products, driving business growth through strategic sales efforts.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Relationship Manager, Financial Institutions
BankIslamiPakistan
03.2007 - 09.2015
- Prepared, analyzed, allocated and monitored Credit proposals of the treasury, commercial lines, Running Finance, and Demand Finance for Banks, DFIs & Brokerage Houses and also established insurance limits for Insurance Companies.
- Established RMA and NOSTRO/VOSTRO accounts
- Enhanced profitability generated through LC confirmations, Guarantees, export proceeds, remittances, and reimbursements.
- Managed International bank guarantees issuance and payment.
- Met budgets for revenue and profitability whilst maintaining/improving portfolio quality.
- Monitor ed rebates/charges and handle compliance issues.
- Contributed to the overall FIs Relationships strategy and business plans and further initiated, coordinated and implemented the business plan for the assigned specific areas and monitored progress towards its achievement.
Education
Certified Trade Finance Professional -
International Chamber of Commerce
France03.2023
Advance Diploma in Accounting & Finance - Accounting And Finance
Oxford College of Management Studies
United Kingdom01.2005
Diploma in Financial Services - Financial Management
London Business College
United Kingdom12.2004
Bachelor of Arts - Commerce And Business Administration
University of Karachi
Pakistan12.2001
Chartered Accountancy Technician - Accounting Technician
Association of Certified Chartered Accountants
United Kingdom12.2001
Skills
- Sales
- Business Development
- Customer Relationship Management
- Transaction Banking
- Structured Trade Finance
- Institutional lending
- Financial Analysis
- Conflict Resolution
- Problem-Solving
- Account Management
- People Management
- Analytical Thinking
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Certification
- Certified Trade Finance Professional License - 2023 - 2025
- Trade-Based Money Laundering, Quickbiz - 2019
- Corporate Credit Risk Analysis, Institute of Business Administration - 2011
- Relationship with Financial Institutions, ICIL - 2010
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office
Timeline
Team Leader, Financial Institutions Division
Askari Bank Limited
09.2022 - 01.2024
Senior Relationship Manager, Financial Institution
Muslim Commercial Bank
07.2017 - 09.2022
Relationship Manager, Financial Institutions
NIB Bank
10.2015 - 07.2017
Relationship Manager, Financial Institutions
BankIslamiPakistan
03.2007 - 09.2015
Certified Trade Finance Professional -
International Chamber of Commerce
Advance Diploma in Accounting & Finance - Accounting And Finance
Oxford College of Management Studies
Diploma in Financial Services - Financial Management
London Business College
Bachelor of Arts - Commerce And Business Administration
University of Karachi
Chartered Accountancy Technician - Accounting Technician
Association of Certified Chartered Accountants
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