Reginprakashraj Sebestiampillai
Scarborough's ,ON
Summary
Dynamic and results-driven professional with extensive experience as a Store Manager at RN Convenience Store, excelling in inventory control and customer relations. Proven track record in training and mentoring teams, enhancing customer satisfaction, and optimizing operations. Strong problem-solving skills and a commitment to fostering a positive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
RN Convenience Store
12.2023 - 02.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Warehouse Supervisor
Purolator Courier Service
03.2020 - 12.2023
- Operated warehouse material handling equipment correctly to move loads.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Product Development Supervisor
Srilanka Public Administration
04.2017 - 01.2019
- Enhanced customer satisfaction by actively seeking feedback and incorporating improvements into future product iterations.
- Reduced time-to-market for new products by implementing agile development methodologies and fostering a culture of innovation.
- Led cross-functional teams in executing successful product launches that met or exceeded sales targets while maintaining profitability goals.
- Oversaw multiple simultaneous projects using strong organizational skills and attention to detail while mitigating risks and addressing potential challenges proactively.
Administrative Supervisor
Srilanka District Secratariate
03.2012 - 06.2017
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Collaborated closely with other department managers to identify areas where administrative support could be improved or streamlined.
Education
Bachelor in Human Resource Management - HR
Bharathidasan University
TamilNadu, India04-2010
Master of Science - Information Technology
Bharathidasan University
Tamil Nadu India03-2005
Bachelor of Arts - Accounting And Finance
Bharathidasan University
Tamilnadu, India04-2003
Skills
- Customer response
- Training and mentoring
- Inventory control
- Store merchandising
- Customer relations
- Team motivation
- Team building and leadership
- Team leadership and coaching
- Problem-solving
- Sales professional
- Work Planning and Prioritization
- Customer service
- Operations
- Staff supervision
- Team leadership
- Opening and closing procedures
Languages
English
Full Professional
Malayalam
Full Professional
Tamil
Full Professional
Hindi
Professional Working
sinhala
Full Professional
Certification
- Licensed Paragon security service
- Toronto,
Timeline
Store Manager
RN Convenience Store
12.2023 - 02.2025
Warehouse Supervisor
Purolator Courier Service
03.2020 - 12.2023
Product Development Supervisor
Srilanka Public Administration
04.2017 - 01.2019
Administrative Supervisor
Srilanka District Secratariate
03.2012 - 06.2017
Bachelor in Human Resource Management - HR
Bharathidasan University
Master of Science - Information Technology
Bharathidasan University
Bachelor of Arts - Accounting And Finance
Bharathidasan University
Similar Profiles
Trusha ProothiTrusha Proothi
Manager at Kasha Convenience Store, NSLC Agency Store, UltramarManager at Kasha Convenience Store, NSLC Agency Store, Ultramar
Virginia GarciaVirginia Garcia
Cashier at Stripes Convenience StoreCashier at Stripes Convenience Store
Alyona KononchukAlyona Kononchuk
Cashier, Stocker at 7-eleven Convenience StoreCashier, Stocker at 7-eleven Convenience Store