REGINE SAUNDERS
Nassau, Bahamas,NP
Summary
A results-oriented individual with a strong work ethic and a commitment to excellence. Seeking a challenging opportunity where I can utilize my skills to contribute positively to the team and achieve both personal and organizational goals.
Overview
14
14
years of professional experience
Work History
Office Administrative Assistant
IFS Financial Services
Halifax, Nova Scotia
11.2024 - 03.2025
- Processed information using the IFS platform.
- Tracked project performance data to generate reports and keep management informed of important trends.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Prepared outgoing mailings using postage meter machine.
- Collected data from various sources to create accurate financial statements on a monthly basis.
Retail Assistant Manager
La Vie En Rose
Halifax, Nova Scotia
03.2024 - 10.2024
- Delegated work to staff, setting priorities and goals.
- Collaborated with other managers on projects such as store layout changes or marketing campaigns.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and reordered merchandise as needed.
Supervisor
Island Care Courier
Nassau, Bahamas, NP
02.2021 - 12.2023
- Managed daily operations of a courier service, including scheduling, dispatching, and tracking of deliveries
- Supervised a team of couriers and drivers, providing direction, training, and support to ensure efficient and timely service
- Implemented quality control measures to ensure accuracy and reliability of deliveries, resolving any issues or discrepancies as they arose
- Developed and maintained relationships with clients, addressing inquiries, concerns, and feedback in a timely and professional manner
Lead Store Associate
Mr. Ship It
Nassau, Bahamas, NP
01.2017 - 01.2021
- Assist customers in selecting merchandise, offering recommendations based on their needs and preferences
- Process transactions accurately and efficiently using point-of-sale (POS) systems, handling cash, credit cards, and other forms of payment
- Maintain a clean and organized store environment, including restocking shelves, arranging displays, and ensuring merchandise is neatly presented
- Monitor inventory levels and assist with receiving and stocking shipments, ensuring products are replenished in a timely manner
- Answer customer inquiries, address concerns, and resolve complaints courteously and professionally
- Collaborate with team members to achieve sales targets and provide support during promotional events and sales campaigns
Waitress
EndZone Sports Bar & Lounge
01.2014 - 01.2016
- Company Overview: (Liquidated)
- Greet customers warmly as they enter the restaurant, providing menus and assisting with seating arrangements
- Take food and beverage orders accurately, offering recommendations and answering any questions about the menu
- Relay orders to the kitchen and bar staff promptly, ensuring timely delivery of meals and drinks to customers
- Monitor tables to anticipate needs, refilling drinks, clearing plates, and addressing any additional requests
- Engage with customers in a friendly and attentive manner, ensuring a positive dining experience from start to finish
- Process payments accurately using point-of-sale (POS) systems, handling cash, credit cards, and vouchers
- (Liquidated)
Sales Associate
John Bull
01.2011 - 01.2012
- Engage with customers in a courteous and professional manner, offering assistance and guidance throughout the shopping process
- Utilize product knowledge to provide personalized recommendations and upsell additional items to meet customer needs and maximize sales
- Process transactions accurately and efficiently using point-of-sale (POS) systems, handling cash, credit cards, and other forms of payment
- Maintain a clean and organized store environment, including restocking merchandise, arranging displays, and performing daily inventory checks
- Collaborate with team members to achieve sales targets and ensure seamless operations during peak hours and promotional events
- Resolve customer inquiries, concerns, and complaints in a timely and satisfactory manner, striving to exceed expectations and foster long-term loyalty
Education
Bachelor - Business Administration
Mount Saint Vincent University
05-2026
Cosmetology -
Bahamas Technical and Vocational Institue
01.2013
Skills
- Customer Service
- Attention to detail and accuracy
- Communication and interpersonal skills
- Organization and problem-solving
- Adaptability and Flexibility
- Proficient in Microsoft Office
- Business development
- Sales strategy development
- Marketing strategy
- Business operations support
- Invoice verification
- Logistics management
- Freight forwarding
- Billing process management
- Data entry proficiency
- Invoice processing
References
References are available upon request
Timeline
Office Administrative Assistant
IFS Financial Services
11.2024 - 03.2025
Retail Assistant Manager
La Vie En Rose
03.2024 - 10.2024
Supervisor
Island Care Courier
02.2021 - 12.2023
Lead Store Associate
Mr. Ship It
01.2017 - 01.2021
Waitress
EndZone Sports Bar & Lounge
01.2014 - 01.2016
Sales Associate
John Bull
01.2011 - 01.2012
Bachelor - Business Administration
Mount Saint Vincent University
Cosmetology -
Bahamas Technical and Vocational Institue
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