Reginald Charles
Sainte-Therese,QC
Summary
Proven achiever, adept in safe driving and exceptional customer service. Mastered route planning and efficiency. Exhibits strong attention to detail and adaptability, ensuring high customer satisfaction and safety. Skilled in time management, ready to bring valuable experience and dedication to new challenges. Professional delivery service provider prepared for high-standard roles in logistics. Proven track record of efficient management and customer service excellence. Known for collaborative teamwork and adaptability, specializing in route optimization and safe driving practices.
Overview
25
25
years of professional experience
Work History
Package Delivery Driver
UPS
05.2013 - Current
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
- Successfully avoided time delivery delays by carefully planning best routes.
- Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted in training new drivers on company policies, safety procedures, and best practices for delivering packages effectively.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Skilled at working independently and collaboratively in a team environment.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Learned and adapted quickly to new technology and software applications.
- Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Demonstrated adaptability by adjusting delivery schedules according to changing weather conditions, traffic patterns, or client requests.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
Mail Sorter
UPS
06.1999 - 05.2013
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Contributed to a reduction in lost or misplaced mail through diligent tracking and record-keeping procedures.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Education
No Degree - Business Administration
John Abbott College
Sainte-Anne-de-Bellevue, NoneHigh School Diploma -
Laval Catholic High School
Laval, QC06-1995
Skills
- Customer Service
- Perfectly Bilingual (english and french)
- Safe Driving
- Deadline-oriented
- Route Planning
- Local routes understanding
- Punctuality
- Weather Adaptation
- Excellent sense of direction
- Area knowledge
- Attention to Detail
- Efficiency and Time Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Accomplishments
- Resolved product issue through consumer testing.
Interests
- Reading
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Playing Sports
- Music
- Running
Timeline
Package Delivery Driver
UPS
05.2013 - Current
Mail Sorter
UPS
06.1999 - 05.2013
No Degree - Business Administration
John Abbott College
High School Diploma -
Laval Catholic High School
Similar Profiles
ANDREW MOLONEYANDREW MOLONEY
Full-Time Supervisor (Worldport) at UPSFull-Time Supervisor (Worldport) at UPS
Nautica HartsfieldNautica Hartsfield
Mail Processor, Data Entry at UPSMail Processor, Data Entry at UPS
Mosheh ByrdMosheh Byrd
Warehouse Worker at UPSWarehouse Worker at UPS
Colin SimmonsColin Simmons
Truck Loader at UPSTruck Loader at UPS
Abdelkader MarghniAbdelkader Marghni
Welder at Electro fusionWelder at Electro fusion