Reginald Williams
Spring Valley
Summary
Capable sales and service associate with solid background in managing front desk operations and client interactions in gym environments. Efficiently handled member inquiries and streamlined check-in processes, enhancing overall customer satisfaction. Demonstrated excellent communication and organizational skills, consistently contributing to positive and welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Youth Coach
Select Baseball, Alpha Fast Pitch Softball
01.2022 - Current
- Prepared athletes for special competitions and tournaments.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Promoted teamwork and collaboration among participants through group projects, shared goals, and cooperative challenges.
College Gym Receptionist
Saint Martin's University
08.2024 - 05.2025
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Personal Trainer
Family Own Business
01.2022 - 01.2025
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Helped clients achieve their desired weight/strength with consistency and discipline.
Church Volunteer
Awaken Church
08.2024 - 11.2024
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Sourced and distributed food and supplies to those in need.
Education
Associate of Science - Exercise Science
Saint Martin's University
Lacey, WA12-2026
Skills
- Customer service
- Attention to detail
- Effective communication
- Passion for fitness
- Team collaboration
- Inclusivity and diversity
Timeline
College Gym Receptionist
Saint Martin's University
08.2024 - 05.2025
Church Volunteer
Awaken Church
08.2024 - 11.2024
Youth Coach
Select Baseball, Alpha Fast Pitch Softball
01.2022 - Current
Personal Trainer
Family Own Business
01.2022 - 01.2025
Associate of Science - Exercise Science
Saint Martin's University
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