Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Reginald Ghansah

Summary

Dynamic professional with a proven track record at the Region of Peel, excelling in facility coordination and customer service. Adept at problem-solving and inventory management, I enhance operational efficiency and occupant satisfaction. Recognized for fostering team collaboration and delivering exceptional service, I thrive in fast-paced environments while prioritizing tasks effectively.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Coordinator, Facility & Occupant Services

Region of Peel
07.2023 - Current
  • As a Coordinator of Facility and Occupant Services, I help ensure the smooth operation of regional facilities by managing bookings, coordinating service requests, and supporting events and day-to-day activities.
  • Coordinate facility space bookings for meetings, programs, and internal/external events
  • Collaborate with various teams to support the delivery of regional services
  • Assist with planning and logistics for on-site events and special functions.
  • Act as a key contact for facility users, helping resolve issues and ensure a positive experience.

Administrative Support

Region of Peel
05.2021 - 07.2023
  • Managed day-to-day administrative tasks, scheduling meetings, preparing documents, and maintaining organized records
  • Supported facility coordination by tracking service requests and assisting with space bookings and logistics
  • Handled internal and external communications, ensuring prompt and professional responses
  • Contributed to team efficiency and a positive work environment through proactive support and attention to detail

Sales Associate

Nike Factory Store
Vaughan
10.2017 - 08.2024
  • Nearly 7 years at Nike, I immersed myself in every aspect of retail operations - from delivering top-tier customer experiences to driving sales, training team members, and helping bring the brand to life in-store. I thrived in the fast-paced, competitive retail environment and consistently went above and beyond to meet and exceed performance targets.
  • Customer Experience Champion - Delivered personalized service that reflected Nike's brand values, building lasting customer relationships and consistently surpassing sales goals.
  • Sales & Performance Leader - Played a pivotal role in boosting store profitability by aligning daily operations with corporate objectives and identifying growth opportunities.
  • Product Expert - Maintained deep knowledge of Nike's evolving product lines to confidently educate and inspire customers and team members alike.
  • Team Leadership & Mentorship - Led and supported staff through clear communication, hands-on training, and a collaborative, goal-driven culture.
  • Operational Excellence - Streamlined workflows, supported store transitions, and brought innovation into everyday tasks to ensure smooth, high-impact execution.

Education

Bachelor's of Health Science - Workplace Health & Wellness

Humber College
01.2021

Electrical Engineering - Control Systems

Humber College
01.2015

Skills

  • Adult CPR
  • Customer service
  • Team collaboration
  • Problem solving
  • Data entry
  • Record keeping
  • Inventory management
  • Communication skills
  • Scheduling and calendar management
  • Task prioritization
  • Risk Assessment
  • Safety management

Certification

  • Adult and Pediatric First Aid/CPR/AED
  • Mental Health First-Aid
  • Covid-19 Contact Tracing

References

References available upon request.

Timeline

Coordinator, Facility & Occupant Services

Region of Peel
07.2023 - Current

Administrative Support

Region of Peel
05.2021 - 07.2023

Sales Associate

Nike Factory Store
10.2017 - 08.2024

Bachelor's of Health Science - Workplace Health & Wellness

Humber College

Electrical Engineering - Control Systems

Humber College

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Reginald Ghansah