Reginald Cassidy
Hamilton,ON
Summary
Dynamic professional with extensive experience in shipping and receiving at Cancore Industries. Proven track record in inventory control and team leadership, enhancing operational efficiency and accuracy. Recognized for exceptional customer service and product inspection skills, fostering a collaborative work environment that drives performance and satisfaction.
Overview
33
33
years of professional experience
Work History
Receiver
Gordon Food Service
Milton, ON
03.2009 - 07.2025
- Received and inspected incoming shipments for accuracy and quality compliance.
- Organized and maintained inventory storage areas to optimize accessibility and efficiency.
- Operated material handling equipment for safe transport of goods within warehouse.
- Assisted in training new team members on receiving protocols and safety procedures.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Trained new employees on receiving procedures, improving overall team performance.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
- Streamlined the unloading process, reducing time spent on manual labor tasks.
- Coordinated with other departments for seamless integration of received goods into various operations.
- Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
Shipping and Receiving Lead
Cancore Industries
Hamilton, ON
06.1997 - 10.2008
- Supervised daily shipping and receiving operations to ensure timely processing of inbound and outbound shipments.
- Trained and mentored team members on safe handling practices and efficient use of tools and equipment.
- Implemented inventory control measures to enhance accuracy in stock management and reduce discrepancies.
- Coordinated logistics with carriers to optimize delivery schedules and improve service reliability.
- Analyzed shipping data to identify trends and recommend improvements for operational efficiency.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
Landscape Worker
Lakeland Gardening
Burlington, ON
01.1995 - 06.1997
- Operated landscaping equipment, ensuring proper usage and maintenance for optimal performance.
- Assisted in planting, pruning, and maintaining flower beds, enhancing aesthetic appeal of properties.
- Collaborated with team members to execute landscaping projects efficiently and effectively.
- Documented project progress and communicated updates to supervisors, facilitating seamless operations.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Mowed lawns using self-propelled and riding mowers.
Restaurant Manager
Casuals the Legend
Hamilton, ON
04.1992 - 03.1995
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Implemented customer feedback systems to enhance service quality and satisfaction.
- Mentored junior staff, fostering professional growth and skill development within the team.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Delta Secondary School
Hamilton, ONSkills
Shipping and receiving
Customer service
Product inspection
Record preparation
Leadership qualities
Inventory restocking
Sales experience
Team player attitude
Coachability
Languages
English
Native or Bilingual
Timeline
Receiver
Gordon Food Service
03.2009 - 07.2025
Shipping and Receiving Lead
Cancore Industries
06.1997 - 10.2008
Landscape Worker
Lakeland Gardening
01.1995 - 06.1997
Restaurant Manager
Casuals the Legend
04.1992 - 03.1995
High School Diploma -
Delta Secondary School