Summary
Overview
Work History
Education
Affiliations
Timeline
Generic

Regina Yu

Vancouver,Canada

Summary

A motivated team player with eight years of experience, I bring valuable office support expertise to the education counseling industry. Known for my energetic and reputable approach, I maintain a strong work ethic, a professional demeanor, and a proactive attitude. Possessing exceptional customer service and decision-making skills, I am an upbeat individual with a friendly demeanor and sound judgment, enabling me to handle diverse daily tasks with minimal oversight.

Overview

8
8
years of professional experience

Work History

Event Staff Volunteer

Coast Mental Health Foundation
Vancouver, BC
06.2023 - 06.2023
  • Discreetly checked the ballroom tables for stray return-a-lopes and collected donation checks to the Accounting Room
  • Removed all Coast items from the tables and put into boxes
  • Ensured there were no missed donation pledge forms and collected signage.

Educational Consultant

Carlton College Ltd.
Richmond, BC
01.2015 - 01.2023
  • Handled incoming calls and addressed customer inquiries promptly and professionally.
  • Conducted assessments to identify learning needs and formulated effective personalized academic plans for students
  • Worked in collaboration with teachers, administrators, and counselors to ensure the successful implementation of each student's educational plan.
  • Administered counseling and managed tuition fees through financial transactions. Handled the issuance of receipts, refunds, credits, and provided change to customers with precision and professionalism.

Mentor Volunteer

Beedie Luminaries
Vancouver, BC
09.2020 - 06.2022
  • Proactively promoted the positive development of their personal competencies through monthly follow-up.
  • Played a key role in facilitating community integration for mentees.
  • Assisted mentees during the pandemic lockdown by providing support and guidance.

Education

Master of Education - Curriculum And Pedagogy

University of British Columbia
Vancouver, BC
04-2014

Certificate in Immigration: Laws, Policies And Procedure - Immigration

UBC
Vancouver

Affiliations

  • Engaged and active participant in the Asian Women for Equality organization in 2023.
  • Volunteered as a Farm Friend in UBC Landed Learning Program with community members

Timeline

Event Staff Volunteer

Coast Mental Health Foundation
06.2023 - 06.2023

Mentor Volunteer

Beedie Luminaries
09.2020 - 06.2022

Educational Consultant

Carlton College Ltd.
01.2015 - 01.2023

Master of Education - Curriculum And Pedagogy

University of British Columbia

Certificate in Immigration: Laws, Policies And Procedure - Immigration

UBC
Regina Yu