Regina Schasa
West Covina
Summary
Developed skills in fast-paced retail environment, excelling in customer service and sales strategies. Demonstrated ability to lead teams, manage inventory, and implement effective sales techniques. Seeking to transition into new field where these transferrable skills can drive success and contribute to dynamic work environment.
Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.
Overview
3
3
years of professional experience
Work History
After-School Program Leader
Think Together, Inc
10.2024 - 01.2025
- Assisted in planning engaging activities for diverse student groups.
- Provided support in implementing safety protocols during program sessions.
- Facilitated communication between students and staff to enhance program experience.
- Organized materials and supplies for daily after-school activities.
- Monitored student behavior, promoting positive interactions among peers.
- Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
Lead Sales Associate
Serenity Zen
06.2022 - 10.2024
- Mentored team members to enhance sales techniques and customer engagement strategies.
- Developed training materials to improve product knowledge across sales staff.
- Analyzed customer feedback to identify trends and implement service improvements.
- Oversaw daily operations, ensuring adherence to company policies and standards.
- Collaborated with management on strategic initiatives to increase overall sales performance.
- Performed inventory control procedures to manage stock.
- Trained, coached, and mentored new sales associates for maximum performance.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
High School Diploma -
Fairvalley High School
Covina, CA06-2023
Skills
- Positive reinforcement
- Arts and crafts
- Age-appropriate activities
- Outdoor education
- Activity coordination
- Group dynamics
- Project-based learning
- Critical thinking
- Microsoft office
- Google drive and classroom
Timeline
After-School Program Leader
Think Together, Inc
10.2024 - 01.2025
Lead Sales Associate
Serenity Zen
06.2022 - 10.2024
High School Diploma -
Fairvalley High School
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