Regina Archuleta
Sacramento
Summary
Dynamic Event Staff Supervisor at Axis Event Solutions Inc. with proven expertise in team leadership and event logistics. Achieved a flawless on-time delivery rate while enhancing customer relationships. Skilled in conflict resolution and safety compliance, I excel in training and developing staff to ensure exceptional service and operational excellence.
Overview
10
10
years of professional experience
Work History
Event Staff Supervisor
Axis Event Solutions Inc.
Johnson City
06.2024 - Current
- Supervised event staff to ensure efficient operations and compliance with safety protocols.
- Coordinated event logistics, including setup, breakdown, and equipment management.
- Trained new team members on company policies and event procedures.
- Managed inventory of supplies and equipment for various events.
- Scheduled staff shifts to optimize coverage during peak times.
- Resolved on-site issues promptly to enhance guest experience.
- Conducted post-event evaluations to identify service delivery improvements.
- Established relationships with key stakeholders, including vendors and sponsors.
Delivery Driver
Roadie
Atlanta
12.2022 - Current
- Implemented strategic delivery planning.
- Maintained vehicle condition checks.
- Reduced wait time for loading.
- Managed routing strategies for high-volume deliveries.
- Processed returns.
- Maintained professionalism in customer interactions.
- Addressed client needs with sensitivity.
- Utilized time management skills.
- Maintained [100]% on-time delivery rate.
- Communicated proactively with clients about delivery statuses.
- Retained repeat business from [3] key clients.
- Earned recognition within the department.
- Achieved [440] deliveries without discrepancies.
- Overcame challenging weather conditions.
- Transported [Prescriptions/ CVS].
- Transported [Home Depot].
- Transported [American Tires].
- Ensured client confidentiality.
- Met demanding delivery schedules.
- Ensured no damages.
- Maintained a personal record of zero delivery discrepancies.
- Provided real-time tracking updates.
- Utilized technology tools such as GPS.
- Ensured fast, reliable deliveries.
Delivery Driver
Doordash Sunnyvale Corporate Office
Sunnyvale
01.2021 - Current
- Maintained vehicle condition checks.
- Reduced wait time for loading.
- Processed returns.
- Maintained professionalism in customer interactions.
- Utilized time management skills.
- Maintained [100]% on-time delivery rate.
- Ensured no discrepancies.
- Communicated proactively with clients about delivery statuses.
- Provided timely communication.
- Achieved [930] deliveries without discrepancies.
- Improved accuracy of deliveries.
- Met demanding delivery schedules.
- Provided real-time tracking updates.
- Ensured fast, reliable deliveries.
- Avoided citations or violations.
Security Event Staff
Allied Universal
Oakland
01.2019 - 01.2020
- Monitored entry points for compliance with security protocols to maintain safety.
- Conducted regular patrols, proactively addressing potential security vulnerabilities.
- Facilitated emergency response efforts during incidents and evacuations.
- Collaborated with law enforcement to resolve security concerns promptly.
- Implemented facility policies rigorously to uphold a safe environment.
- Prepared incident reports and documentation for management review.
- Educated new staff on emergency procedures and security guidelines.
- Managed guest access by greeting attendees and conducting ticket checks.
Security Event Staff
National Event Services Inc
Rocklin
01.2016 - 01.2019
- Prevented unauthorized items from being brought into events.
- Cross-trained staff in crowd control.
- Enabled seamless coordination among teams.
- Streamlined entry process.
- Monitored ticket scanning procedures.
- Ensured compliance with venue policies.
- Provided security at [Bill Gram Civic Center, Greek Theatre and Fox Theatre].
- Deescalated confrontations among event-goers.
- Maintained discretion with VIP clients.
- Resolved over [Thousands] unauthorized access attempts.
- Trained and mentored junior event security staff.
- Logged detailed reports of security incidents.
- Ensured guest safety during the event.
- Maintained a highly visible presence.
- Ensured optimal crowd safety protocols during major events.
- Enabled a cohesive team.
- Coordinated with [100]+ personnel.
- Applied successful conflict resolution tactics.
- Provided comprehensive post-event debriefs.
- Facilitated radio-based communications.
- Monitored crowds of up to [Thousands] attendees.
- Used metal detectors for compliance.
Education
High School -
William Daylor High School
Sacramento, CASkills
- Team leadership and staff management
- Event coordination and logistics planning
- Safety compliance and quality assurance
- Customer relationship management
- Conflict resolution and problem solving
- Time management and effective communication
- Training and development
Timeline
Event Staff Supervisor
Axis Event Solutions Inc.
06.2024 - Current
Delivery Driver
Roadie
12.2022 - Current
Delivery Driver
Doordash Sunnyvale Corporate Office
01.2021 - Current
Security Event Staff
Allied Universal
01.2019 - 01.2020
Security Event Staff
National Event Services Inc
01.2016 - 01.2019
High School -
William Daylor High School