Regie Ramos
Brampton,ON
Summary
Dedicated customer service professional with a proven track record in enhancing customer satisfaction and loyalty. Expertise in addressing customer concerns with strong interpersonal skills, leading to positive outcomes and increased retention. Proven ability to implement effective service strategies that drive results.
Overview
11
11
years of professional experience
Work History
Cashier
Pizza Pizza
Brampton, Ontario
09.2018 - Current
- Prepared food items and ensured readiness ahead of peak service hours.
- Maintained cleanliness in customer and food preparation areas.
- Managed customer orders promptly, maintaining precise order details.
- Ensured safe handling of cooking equipment such as ovens, fryers, and grills.
- Prepared dough and sauce for pizzas according to recipes.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card or automatic debit.
- Trained new employees to perform duties.
Catering Associate
Aramark
Toronto, Ontario
02.2020 - 09.2023
- Followed health and safety protocols to ensure workplace security.
- Coordinate with colleagues for efficient service execution.
- Managed inventory and restocked catering supplies as needed.
- Delivered outstanding customer service, swiftly responding to guest inquiries.
- Coordinated multiple tasks simultaneously to adhere to tight deadlines.
- Retained detailed knowledge of menu items for accurate recommendations.
Assembler
NESA - National Electronic Service Association.
Toronto, Ontario
01.2014 - 09.2018
- Set up and performed hand and automatic assembly operations on components and assemblies.
- Assembled complex components after careful review of project specifications and directions.
- Packed finished products for shipment and prepared them according to shipping specifications.
- Train new employees on safe machinery operation procedures.
- Executed part replacements on equipment to restore operational efficiency.
Education
Marc Garneau Collegiate Institute
Toronto, ON06-1994
Skills
- Effective Problem Resolution
- Strong Verbal Communication
- Training and mentoring
- Detail-Oriented Organization
- Effective Team Collaborator
- Exceptional Customer Service
- Team Leadership Experience
- Adaptability and flexibility
- Time management
Timeline
Catering Associate
Aramark
02.2020 - 09.2023
Cashier
Pizza Pizza
09.2018 - Current
Assembler
NESA - National Electronic Service Association.
01.2014 - 09.2018
Marc Garneau Collegiate Institute