Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Reghan Dal Bianco

St. Catharines,ON

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Adapting well to change and quick problem solving in a busy setting as well as making a comfortable relationship with customers and meeting their needs to enjoy their experience. Always ready for a new task or challenge as well as being thrown into a new position and being able to adapt.

Overview

4
4
years of professional experience

Work History

Server

11th Post on Queen
05.2023 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Restaurant Hostess

Two Sisters Vineyards
08.2019 - 12.2022
  • Advised customers about special offerings and menu items to help drive sales.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Opened and closed seating sections according to volume of guests.
  • Promoted business loyalty by fostering positive customer relationships.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Answered phone calls to take orders, give information and document reservations.

Education

High School Diploma -

A.N Myer Secondary School
Niagara Falls, ON
06-2017

Skills

    Self Motivation

    Flexibility

    Friendliness

    Problem Solving

    Critical Thinking

    Communication

    Teamwork

    Organization

Languages

English
Elementary

Interests

I enjoy spending quality time with my kids, whether that is being outside at the park, going for a walk, a hike, or just simply playing outside As well as doing at home crafts and coloring on inside days

My eldest and I also enjoy baking and seeing what we can create!

I also enjoy going to the horse barn twice a week to do chores, clean and wash up our horses, and going for a ride if I have time!

Timeline

Server

11th Post on Queen
05.2023 - 12.2023

Restaurant Hostess

Two Sisters Vineyards
08.2019 - 12.2022

High School Diploma -

A.N Myer Secondary School

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Reghan Dal Bianco