Reggie Villegas
Summary
Proven Assistant Parts Manager with a track record of enhancing operational efficiency at N & S Tractor Inc. by implementing an advanced inventory management system. Excelled in customer relations and problem-solving, significantly improving client satisfaction. Skilled in both hardware installation and maintaining meticulous attention to detail, demonstrating a unique blend of technical and interpersonal abilities.
Offering excellent organizational and communication abilities, ready to learn and develop in dynamic parts management environment. Brings foundational understanding of inventory systems and supply chain processes, along with strong analytical and problem-solving skills. Ready to use and develop inventory management and database skills in Parts ans Service Manager role.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant Parts Manager
N & S Tractor
02.2018 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Ordered parts for customers, repair shops, and sales department for use in and on various types of equipment.
Parts Manager
Garton Tractor Inc.
01.2007 - 02.2012
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Parts Counter Person
Nylander and Sorenson
03.1996 - 01.2007
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Education
Certification of Tech Microsoft A+ And Net + Certs - Computer And Network Repair And Administration
Fresno Institute of Technology
Fresno, CA03-2000
High School Diploma -
Dos Palos High School
Dos Palos, CA07-1995
Skills
- Customer service
- Shipping and receiving
- Warehouse operations
- Parts ordering
- Customer relations
- Positive attitude
- Problem-solving
- Order preparation
- Schedule coordination
- Processing warranties
- Warranty processing
- Device configuration
- Hardware and software installation
- Software applications
- Hardware installation
- System upgrades
- Software installation
- Attention to detail
- Installation and repair
- Computer troubleshooting
- Desktop and laptop installations
- Computer assembly
- IT service, familiar with business system and computer functionality
Certification
- CNH Web academy certification in both Service and Parts Management.
Timeline
Assistant Parts Manager
N & S Tractor
02.2018 - Current
Parts Manager
Garton Tractor Inc.
01.2007 - 02.2012
Parts Counter Person
Nylander and Sorenson
03.1996 - 01.2007
- CNH Web academy certification in both Service and Parts Management.
Certification of Tech Microsoft A+ And Net + Certs - Computer And Network Repair And Administration
Fresno Institute of Technology
High School Diploma -
Dos Palos High School
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