Regena Palmer
Bakersfield,CA
Summary
Medical transcription professional with proven track record of producing high-quality transcriptions. Known for exceptional accuracy and timely delivery, ensuring patient records are meticulously maintained. Reliable team player, adapting to changing needs and prioritizing collaborative success.
Overview
25
25
years of professional experience
Work History
Medical Transcriptionist
Jose Soto, M.D.
10.2018 - 06.2020
- Completed dictation backlog for 50+ patients within 6 month period.
- Front office duties including scheduling patients, greeting patients upon arrival for their appointments, answering telephones, and accounts payable.
Medical Transcriptionist
Department of State Hospitals
11.2017 - 08.2018
- Transcribed all dictations from the digital transcription system to include history and physical exams, and psychiatric evaluations.
- Proficient in the English language, grammar, and punctuation.
- Specializes in forensic, legal, and medical terminology and transcription.
Outpatient Medical Coder
Kaiser Foundation Hospital
09.2009 - 12.2012
- Reviewed and analyzed patient records to ensure accurate coding of outpatient services.
- Assigned codes for diagnoses, treatments, and procedures according to the appropriate classification system for outpatient encounters.
- Utilized ICD-10 and CPT coding systems to assign appropriate codes for diagnoses and procedures.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Collaborated with healthcare providers to clarify documentation and resolve coding discrepancies.
- Maintained up-to-date knowledge of industry trends, ensuring adherence to best practices in medical coding.
- Upheld strict confidentiality policies regarding sensitive patient information while adhering to HIPAA requirements.
- Supported compliance initiatives through meticulous adherence to coding guidelines and regulations.
Medical Transcriptionist
Kaiser Foundation Hospital
01.1995 - 09.2009
- Recorded information using word processing, dictation and transcription software and equipment.
- Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
- Maintained 98% accuracy rate for spelling and content.
- Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.
- Maintained security and privacy of records to protect patients and providers.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Translated medical jargon into correct terminology.
- Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
- Reduced errors in medical records by conducting thorough reviews and corrections of transcriptions before submission.
- Boosted patient satisfaction, provided clear and concise transcriptions that facilitated easy understanding of medical conditions and treatments.
- Expertly transcribed medical reports for variety of physicians in hospital setting.
- Conducted research to clarify dictated information and resolve discrepancies.
Education
Some College (No Degree) - Medical Coding
Santa Barbara City College
Walnut Creek, CASome College (No Degree) - Executive Secretary
Heald Business College
Walnut CreekSkills
- Proofreading expertise
- Dedicated work ethic
- Understanding of HIPAA compliance requirements
- Attention to detail
- Quality assurance practices
- Team player with positive attitude
Timeline
Medical Transcriptionist
Jose Soto, M.D.
10.2018 - 06.2020
Medical Transcriptionist
Department of State Hospitals
11.2017 - 08.2018
Outpatient Medical Coder
Kaiser Foundation Hospital
09.2009 - 12.2012
Medical Transcriptionist
Kaiser Foundation Hospital
01.1995 - 09.2009
Some College (No Degree) - Medical Coding
Santa Barbara City College
Some College (No Degree) - Executive Secretary
Heald Business College
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