Regan Montes
Los Angeles
Summary
Dynamic professional with strong relationship-building and communication skills. Experienced in hospitality and marketing, with a focus on team collaboration and campaign development to enhance customer experiences.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Host
Marea Beverly Hills
Los Angeles
11.2025 - Current
- Greeted guests warmly and managed seating arrangements efficiently.
- Handled guest inquiries and resolved issues promptly and professionally.
- Trained new hosts on procedures and customer service standards effectively.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Marketing Media Coordinator
Wecare Medical Associates
Pembroke Pines
01.2019 - 08.2024
- Designed and coordinated brochures, fliers and direct mail pieces.
- Monitored responses to promotional content, adjusting messages to achieve objectives.
- Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
- Created impressions on the specified clientele of 65+ years old with marketing materials, such as Digital Marketing Communications, ON AIR, as well as paper fliers and referrals to grow patient base.
Education
MBA - Healthcare Management
Florida Atlantic University
Boca Raton, FL08-2025
Bachelor of Arts - Biology
University of Miami
Miami, FL05.2020
Skills
- Relationship Building
- Analytical Thinking
- Computer Proficiency
- Team Collaboration
- Verbal and Written Communication
- Campaign Development
- Time Management
- Customer service
- Telephone reception
- Hospitality and accommodation
Certification
California Food Handler Certification
Timeline
Host
Marea Beverly Hills
11.2025 - Current
Marketing Media Coordinator
Wecare Medical Associates
01.2019 - 08.2024
Bachelor of Arts - Biology
University of Miami
MBA - Healthcare Management
Florida Atlantic University