Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Regan MacLeod

Vancouver,BC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling any work related object with safety. Pursues every opportunity to support team members and proactively address issues. Builds team moral by being positive and compassionate.

Overview

6
6
years of professional experience

Work History

Dietary Aide

HDMH
Huntsville, ON
06.2022 - 08.2022
  • Served meals to residents following established schedules and dietary procedures.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in a commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Cleared tables and removed dishes, trays and utensils from the dining room to the dishwashing area.
  • Delivered nourishment and supplements to the nurses' station for distribution to specific residents.

Front End Supervisor

Food Basics
Barrie, Ontario
08.2019 - 09.2020
  • Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.


Barista

Starbucks
Huntsville, Ontario
03.2021 - 08.2022
  • Mastered fast paced drink and food prep and assembly
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Pleasantly interacted with 50+ customers during hectic periods to promote a fun, positive environment.
  • Cultivated to recall customers' names and address each by name.
  • Created various hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Reception Assistant

Burks Falls Family Health Team
Burksfalls, Ontario
12.2020 - 03.2021
  • Confirmed appointments, communicated with patients and updated patients records.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered large volume of incoming calls daily to resolve patient issues and schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Monitored and screened visitors to verify accessibility to clinic with Covid-19 Protocol

Cashier

Snow Valley Ski Resort
Barrie, Ontario
12.2017 - 03.2020
  • Regularly provided efficient radio and phone communication in emergency situations.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Co-op student and Assistant

Dotti Potts Pottery Studio
, Ontario
02.2019 - 08.2019
  • Assisted to create pottery products in bulk with extreme care and detail
  • Assembled jewelry in bulk.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Designed spaces to display pottery for sale.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Arts - Coordinated

University of British Columbia
Vancouver, BC
06.2025

High School Diploma -

Bear Creek Secondary School
Barrie, ON
06.2020

Skills

  • Punctual and efficient
  • Artistic and creative
  • Team building
  • Good Telephone Etiquette
  • Excellent customer service
  • Cash handling and quick math
  • Excels in fast paced environments
  • Highly motivated worker
  • Developing French skills, both orally and written

Additional Information

Amie Connor (416)476-3452 (EST)

Amy Anderson +1(705) 706-1334 (EST), amy.anderson_14@hotmail.ca

Anne Murdy +1(705) 788-4035

Timeline

Dietary Aide

HDMH
06.2022 - 08.2022

Barista

Starbucks
03.2021 - 08.2022

Reception Assistant

Burks Falls Family Health Team
12.2020 - 03.2021

Front End Supervisor

Food Basics
08.2019 - 09.2020

Co-op student and Assistant

Dotti Potts Pottery Studio
02.2019 - 08.2019

Cashier

Snow Valley Ski Resort
12.2017 - 03.2020

Bachelor of Arts - Coordinated

University of British Columbia

High School Diploma -

Bear Creek Secondary School

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Regan MacLeod