REGAN BOQUIST
Winnipeg,MB
Summary
Energetic team member successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
6
6
years of professional experience
Work History
Server
TR Mckoys - Seasonal
05.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Childerns Art Instructor
Wasagaming Community Art Gallery
06.2022 - 09.2022
- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Implemented differentiated instruction strategies within the classroom, catering to various skill levels and interests of students.
Administrative Assistant
Bennett Dunlop Ford
09.2018 - 12.2021
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Maintained accurate department and customer records
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files.
Manager, Server
Canoe Taphouse - Seasonal
05.2019 - 09.2021
- Trained employees on additional job positions to maintain coverage of roles
- Greeted customers, answered questions and recommended specials to increase profits
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server
Nine Restaurant and Lounge - Seasonal
05.2019 - 08.2019
- Operated POS terminals to input orders, split bills and calculate totals
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Education - Arts Education
University of Regina
Regina, SK04.2024
High School Diploma -
Campbell Collegiate
Regina, SK06.2018
Skills
- Customer Service
- Employee Training
- Data Entry Documentation
- Time Management
- Food Sales and Promotion
- Recruitment and Hiring
- Teamwork and Collaboration
- Strong Work Ethic
- Guest Engagement
Additional Information
References upon request.
Timeline
Server
TR Mckoys - Seasonal
05.2023 - 09.2024
Childerns Art Instructor
Wasagaming Community Art Gallery
06.2022 - 09.2022
Manager, Server
Canoe Taphouse - Seasonal
05.2019 - 09.2021
Server
Nine Restaurant and Lounge - Seasonal
05.2019 - 08.2019
Administrative Assistant
Bennett Dunlop Ford
09.2018 - 12.2021
Bachelor of Education - Arts Education
University of Regina
High School Diploma -
Campbell Collegiate
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