Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Languages
References
Timeline
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Refaat Kassem

Refaat Kassem

Scarborough,Canada

Summary

Sales/Marketing Professional Strategic Advisor known for high productivity and efficient task completion. Specialize in policy development, stakeholder engagement, and risk management strategies. Excel in communication, adaptability, and problem-solving to navigate complex challenges and drive organizational success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Advisor

Sun Life
12.2023 - 10.2024
  • Created tailored retirement plans based on individual needs and preferences.
  • Monitored client accounts to identify opportunities for improvement or growth.
  • Explained complex financial concepts in an easy-to-understand manner.
  • Analyzed financial data and prepared reports for clients to help them make informed decisions.
  • Developed strategies to help clients achieve their long-term financial goals.
  • Conducted research into various investment options available to clients.
  • Advised clients on budgeting techniques and debt management strategies.

Financial Associate

Experior Financial Group.
12.2019 - 01.2023
  • Help clients to determine the best budgeting, current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and retirement plan for them, including investment strategies and other financial responsibilities
  • Help Families and Business owners for their full future financial plan, save taxes, generate cash flow in the future, security and predictability of guaranteed income for life
  • Mortgage, home and car insurance, travel insurance and more
  • Prepared detailed financial reports for clients regarding their current portfolios.
  • Generated regular updates on client portfolios including performance reviews.

Financial Advisor

Sun Life Financial
01.2016 - 01.2017
  • Developed financial plans and strategies tailored to clients' individual needs.
  • Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
  • Reviewed existing client accounts to identify any gaps or areas needing improvement.
  • Facilitated client meetings to discuss portfolio performance and suggest modifications as needed.
  • Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
  • Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs.

Property Manager /Board Director

Lawrence Village
Lawrence Village, Canada
01.2012 - 01.2016
  • Arrange and direct the annually meeting to discuss and review budget, tenant’s law and compliance
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited maintenance requests.
  • Managed and oversaw operations, maintenance and administration of properties.

Education

Mortgage Agent License - Financial Services

Remic
Toronto
01.2020

Financial Advisor License, LLQP - Financial Services

IFSE Institue
Toronto
01.2016

Bank Teller Course - Financial Services

The Training Centre For Canadian Bankers
01.2007

Some College (No Degree) - Business Administration And Management

Centennial College
Toronto
05-2006

Some College (No Degree) - Information And Communication Technology

Academy of Learning College
Toronto
05-2003

Some College (No Degree) - Business Management

Niles Brock-Copenhagen Business College
International
05-1991

Some College (No Degree) - Business Administration

American University in Cairo
Egypt
07-1990

Bachelor’s degree of Law and Police Science - Law And Police Siences

Police Academy
Egypt
07-1986

Human Rights Certificate - Human Rights

USIDHR, US Institute of Diplomacy And Human RIGHTS

Some College (No Degree) - Occupational Health And Safety

Ontario

Some College (No Degree) - Communications

Ministry of Interior
Egypt

Some College (No Degree) - Security

Ministry of Interior
Egypt

Some College (No Degree) - MBA.Business

Udemy

Skills

  • Presentations and public speaking
  • Curriculum requirements
  • Project management
  • Client engagement
  • Compliance requirements
  • Relationship building
  • Time management

Certification

  • Valid CPR
  • First Aid
  • Security and Investigation Squad
  • Telecommunication Squad for Police Operations

Hobbies and Interests

  • Tennis
  • Table tennis
  • Swimming
  • Soccer
  • Squash
  • Badminton
  • Chess
  • Reading
  • Traveling
  • Watching movies
  • Author
  • Coach
  • Public speaker

References

Available upon request.

Languages

  • English
  • Arabic

References

References available upon request.

Timeline

Advisor

Sun Life
12.2023 - 10.2024

Financial Associate

Experior Financial Group.
12.2019 - 01.2023

Financial Advisor

Sun Life Financial
01.2016 - 01.2017

Property Manager /Board Director

Lawrence Village
01.2012 - 01.2016

Mortgage Agent License - Financial Services

Remic

Financial Advisor License, LLQP - Financial Services

IFSE Institue

Bank Teller Course - Financial Services

The Training Centre For Canadian Bankers

Some College (No Degree) - Business Administration And Management

Centennial College

Some College (No Degree) - Information And Communication Technology

Academy of Learning College

Some College (No Degree) - Business Management

Niles Brock-Copenhagen Business College

Some College (No Degree) - Business Administration

American University in Cairo

Bachelor’s degree of Law and Police Science - Law And Police Siences

Police Academy

Human Rights Certificate - Human Rights

USIDHR, US Institute of Diplomacy And Human RIGHTS

Some College (No Degree) - Occupational Health And Safety

Ontario

Some College (No Degree) - Communications

Ministry of Interior

Some College (No Degree) - Security

Ministry of Interior

Some College (No Degree) - MBA.Business

Udemy
Refaat Kassem