Insightful Team Leader adept at responding to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener. Passionate about client support and resource advocacy. Excellent trainer and mentor. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Looking to continuously improve professional abilities through ongoing training and development, networking and supervision.
Hi, I’m
REETU OBEROI
VAUGHAN,ON
Summary
Overview
5
years of professional experience
1
Certification
Work History
Too Faced
Freelance Makeup Artist
03.2023 - Current
Job overview
- Maintained sales goal of $1000 per day.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Monitored current trends to understand fashions and better serve customer needs.
- Developed strong rapport with customers and created positive impression of business.
- Informed customers of current store promotions to encourage additional sales purchases.
Sephora
Team Lead, Client Experience
07.2022 - 02.2023
Job overview
- Ensured all on-stage cast properly execute Sephora’s selling model.
- Supported all World selling cast being properly trained in all Client Interactive Technology.
- Supported in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- Being aware of and coached to any performance management situations within the assigned area of the store.
- Demonstrated strong understanding of the store’s sales performance and business opportunities.
- Managed schedules, assigned shift duties, and found coverage for short shifts.
Shoppers Drug Mart
Beauty Specialist
01.2022 - 07.2022
Job overview
- Maximized sales and awareness of promotional programs (PC Optimum program, “BeautyBoutique.ca”)
- Promoted sales of beauty products by Identifying customers needs; provided information on new or existing products and services; conducted demonstrations
- Ensured prestige and derm brands are tracked and that daily targets were achieved
- Seeked out development such as through workshop/education sessions to ensure product knowledge is current
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sport Chek
Cashier / Customer Service
10.2019 - 10.2021
Job overview
- Connected with customers through sports and activities
- Accurately processed cash, debit and credit payments
- Issued receipts and refunds
- Meet, greet and thanked customers and provided friendly informed service
- Learned about new products, in-store promotions, deals and product locations
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Canadian Tire
Cashier
09.2018 - 12.2019
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Bryan CollegeToronto, ON
Esthetics & Professional Medi-Spa Therapy
03.2022
University Overview
Health Coach Institute Toronto, ON
Certificate from Health & Life Coach
02.2021
University Overview
- CCE-accredited by the International Coach Federation
- Approved training provided by the Canadian Health Coach Alliance, Federation of Holistic Therapists, and the International Institute for Complementary Therapists.
Sandalwood Heights Secondary SchoolBrampton, ON
Ontario Secondary School Diploma
01.2020
University Overview
Skills
- Highly focused, passionate and dedicated individual
- Strong team-leadership abilities, and able to lead as well as good team player
- Fluent in English, and intermediate Hindi
- Self-improvement and Effective goal-setting
- Harbors Emotional Intelligence and Growth mindset
- Empathy and Patience
- Time Management
- Coaching
- Customer service
- Sales Expertise and Brand Promotion
- Ability to create encouraging environment that fosters self-discovery and positive change
Certification
Teeth Whitening & Tooth Gems 06/2023
Standard First Aid with level A CPR & AED 07/2022
Professional Makeup Artist 10/2021
Eyelash Technician 06/2021
Mental Health First Aid Canada 02/2021
Timeline
Freelance Makeup Artist
Too Faced
03.2023 - Current
Team Lead, Client Experience
Sephora
07.2022 - 02.2023
Beauty Specialist
Shoppers Drug Mart
01.2022 - 07.2022
Cashier / Customer Service
Sport Chek
10.2019 - 10.2021
Cashier
Canadian Tire
09.2018 - 12.2019
Bryan College
Esthetics & Professional Medi-Spa Therapy
Health Coach Institute
Certificate from Health & Life Coach
Sandalwood Heights Secondary School
Ontario Secondary School Diploma
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