Reetu Reetu
Woodstock,NB
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Experienced Transfer Agent with background in providing top-tier customer service, adept at managing complex account transfers and trades. Demonstrated skills in maintaining precise records, resolving conflicts, and complying with financial regulations. Known for proactive problem-solving abilities and ability to streamline processes for improved efficiency. Made significant improvements in client relationships and transaction accuracy in previous roles.
Overview
7
7
years of professional experience
Work History
Transfer Agent
Millennium Processing Group at NTT BPO
Remote, NB
04.2024 - Current
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Discussed client financial options to keep customers informed regarding transactions.
- Performed complete audit of each mutual fund to identify highest possible results.
- Bought or sold stocks, bonds and commodity futures on behalf of investment dealers.
- Negotiated contracts for improved pricing and terms of business with suppliers.
- Utilized various software and tools to streamline processes and optimize performance.
Line Cook
Pizza Delight
Woodstock, NB
01.2023 - 12.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Data Entry Clerk
SCI Logistics
Toronto, ON
10.2020 - 09.2021
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Scanned documents and saved in database to keep records of essential organizational information.
Technical Assistant
AIRTEL Networks
India
01.2018 - 12.2018
- Gathered, organized and distributed technical documentation.
- Provided technical guidance and support to team members.
- Updated supervisor on status of projects.
- Performed minor maintenance and repair on malfunctioning computer equipment.
Education
Associate of Arts -
Northern Lights College
Dawson Creek, BC12.2021
Computer Programming -
HIMT
Tanda Urmar, Punjab09.2018
Skills
- Data Connectivity
- MS Office Proficiency
- Collaborative Team Player
- Troubleshooting and Assistance
- Java Full Stack
- LAN and WAN Assessment
- Adobe Flash
- Data Processing
- Investment transactions
- Ratio calculations
Timeline
Transfer Agent
Millennium Processing Group at NTT BPO
04.2024 - Current
Line Cook
Pizza Delight
01.2023 - 12.2023
Data Entry Clerk
SCI Logistics
10.2020 - 09.2021
Technical Assistant
AIRTEL Networks
01.2018 - 12.2018
Associate of Arts -
Northern Lights College
Computer Programming -
HIMT