Reet Saggu
North York,Canada
Summary
Detail oriented and client focused professional with over 6 years of experience in administrative support, front desk operations and beauty services. Currently completing an Advanced Medi-Spa Aesthetics Diploma, gaining hands on training in advanced skincare and body treatments. Experienced in managing clinic workflows, patient communication, and third-party billing. Seeing Medi Spa receptionist role where I can Combine my client service strengths, admin expertise and passion for aesthetics to create seamless and welcoming spa experience.
Overview
7
7
years of professional experience
Work History
Makeup Artist – Freelance
Freelancing
01.2019 - Current
- Provided makeup services for mainstream Indian artists for shoots.
- Build trust with client through skin prep consultations and makeup application tailored to skin type and tone.
- Demonstrated professionalism in high pressure, time-sensitive environments – skills directly applicable to Medi spa operations.
- Strong understanding of skin types, skincare prep and post-application care.
Third Party Insurer Administrator
HearingLife Canada Ltd.
01.2023 - 04.2025
- Set up and managed insurer accounts across multiple locations, ensuring EFT and direct deposit enrolment.
- Maintained portal accuracy, resolved billing errors and followed up on claims with various insurers.
- Trained new team members on insurance systems and digital workflows.
- Successfully reduced delays in claims processing by streamlining documentation protocols.
Clinic Support Administrator
HearingLife Canada Ltd.
05.2021 - 01.2023
- Provided front desk coverage: answered calls, booked appointments, handled check-ins/check-outs and took payments.
- Managed digital patient records and coordinated schedules and calendars for clinicians.
- Maintained calm and courteous service in a healthcare setting, addressing sensitive client needs professionally.
- Assisted in clinic flow and ensured appointments ran on time.
- Contributed to a positive, team-based environment and regularly recognized for reliability.
Barista
Starbucks Canada Ltd.
09.2018 - 03.2021
- Delivered excellent customer service in a fast-paced retail environment.
- Managed high volume orders while maintaining attention to detail and product quality.
- Trained in POS systems, cash handling, opening/closing procedures and inventory.
- Maintained cleanliness and organization, aligned with brand standards and health codes.
Education
Advanced Medi Aesthetics Diploma -
International Beauty Institute
08.2025
Electrical Techniques -
Sheridan College Institute of Technology and Advanced Learning
04.2021
Skills
- Front Desk operations
- Administrative Support
- Spa Services Knowledge
- Customer Service
- Communication
- Team Collaboration
- Skin assessment
- Client consultations
Timeline
Third Party Insurer Administrator
HearingLife Canada Ltd.
01.2023 - 04.2025
Clinic Support Administrator
HearingLife Canada Ltd.
05.2021 - 01.2023
Makeup Artist – Freelance
Freelancing
01.2019 - Current
Barista
Starbucks Canada Ltd.
09.2018 - 03.2021
Advanced Medi Aesthetics Diploma -
International Beauty Institute
Electrical Techniques -
Sheridan College Institute of Technology and Advanced Learning
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