Summary
Overview
Work History
Education
Skills
Timeline
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Reeshita Nirola

Kamloops,Canada

Summary

Dedicated and results-driven professional with a proven track record in customer-focused roles at leading retail establishments. Adept at engaging customers, providing exceptional service, and achieving sales targets for credit and loyalty programs. Skilled in cross-departmental collaboration, utilizing technology for efficient operations, and adapting to dynamic environments. Recognized for outstanding performance, including receiving a personal recommendation from General Manager, Hudson's Bay for exceptional service and credit card sales achievements. Eager to contribute these skills and achievements to a Customer Experience Associate role at TD Bank.

Overview

2
2
years of professional experience

Work History

Sales Associate

Hudson's Bay
02.2022 - Current
  • Promoted and achieved targets for credit and loyalty programs, securing one of the highest numbers of credit card applications among associates.
  • Processed Point of Sale (POS) transactions accurately and efficiently, maintaining a friendly and professional demeanor.
  • Demonstrated in-depth product knowledge and stayed current with trends and styles to enhance customer experiences.
  • Received a personal recommendation from the General Manager at Hudson's Bay for exceptional performance.

Sales Associate

Home Depot
03.2023 - Current
  • Actively engaged with customers to understand their needs for various home improvement projects, providing exceptional and personalized service.
  • Played a vital role in cross-departmental training, acquiring a comprehensive understanding of different areas within the store to enhance overall operational efficiency.
  • Handled confidential customer information with discretion, establishing a high level of trust and professionalism.
  • Successfully resolved customer concerns and inquiries, following standard procedures and escalating non-standard activities when necessary.
  • Collaborated with team members from diverse departments to achieve common goals, fostering a positive and efficient work environment.
  • Utilized computer terminals and Home Depot portable phones for order processing and inventory management.
  • Applied strong organizational and time management skills in a fast-paced environment, adapting seamlessly to changing priorities.

Education

BBA -

Thompson River University
Kamloops, BC
04.2026

Skills

  • Customer Service
  • Sales and Promotion
  • Collaboration and Teamwork
  • Communication
  • Technology Proficiency
  • Work Ethic and Ownership
  • Problem-Solving
  • Adaptability and Flexibility

Timeline

Sales Associate

Home Depot
03.2023 - Current

Sales Associate

Hudson's Bay
02.2022 - Current

BBA -

Thompson River University

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Reeshita Nirola