Reesha Atwal
Summary
Dynamic commercial insurance professional with over 10 years of comprehensive experience in underwriting, broking, and claims management. Licensed under RIBO and actively pursuing the CIP designation, demonstrating commitment to professional development. Expertise in assessing commercial property and casualty (P&C) and auto risks, with a proven ability to negotiate favorable terms and cultivate strong broker and insurer relationships to drive profitable portfolio growth.
Recognized for a collaborative approach, reliability, adaptability and a strong attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Commercial Insurance Broker - International
The Magnes Group
08.2022 - Current
- Manage a complex portfolio of international commercial accounts, coordinating new business placements and renewals across multiple jurisdictions.
- Provide strategic account management, ensuring compliance with underwriting guidelines and regulatory requirements.
- Collaborate cross-functionally to deliver exceptional service and maintain long-term partnerships with international broker partners and carriers.
- Elevated the overall reputation of the firm through consistent delivery of top-notch customer service, resulting in increased referrals and repeat business.
Commercial Insurance Broker
Zensurance
09.2021 - 08.2022
- Pursued and converted mid-market commercial leads to clients, providing full-service broking from quote to sale.
- Evaluated client risk exposures and recommended comprehensive coverage solutions tailored to business needs.
- Underwrote risks and issued quotes within delegated authority, ensuring timely and accurate documentation.
- Liaised directly with underwriters and insurers to negotiate favorable terms and streamline policy issuance.
- Recommended and implemented process improvements that enhanced customer experience and reduced turnaround times.
- Leveraged digital tools to improve efficiency in quote-to-bind workflows and client communication.
Commercial Underwriter – Fleet & Garage Auto
Premier
09.2020 - 09.2021
- Underwrote and managed a portfolio of Fleet and Garage Auto business, meeting growth and profitability targets.
- Exercised strong technical judgment to assess submissions and issue quotes within authority.
- Maintained broker relationships through responsive communication and consultative support.
- Provided recommendations on underwriting guideline updates and workflow improvements.
Commercial Underwriter/Analyst – Auto (IRCA)
Economical Insurance
08.2019 - 09.2020
- Evaluated commercial auto insurance applications, determining risk exposure and coverage needs.
- Responded to broker inquiries and assisted in renewal processing, endorsements, and non-renewal decisions.
- Streamlined workflow processes, implementing best practices that improved operational efficiency and reduced turnaround times.
- Achieved target premium growth goals through effective account management and proactive pipeline development efforts.
- Reduced turnaround time for quotes by prioritizing high-priority submissions and effectively managing workload.
Licensed Insurance Agent
Sonnet Insurance
04.2018 - 09.2019
- Provided Canada-wide digital support for new business home and auto policies, addressing inquiries, purchases, and policy changes.
- Educated clients on coverage details, regulatory compliance, and rating factors impacting premiums.
- Investigated and mitigated policy discrepancies, including fraud prevention and account accuracy.
- Conducted comprehensive insurance policy reviews to identify coverage gaps and recommend enhancements.
Claims Administrator – Payment Unit
Economical Insurance
01.2017 - 01.2018
- Managed claim payments and reconciliations, maintaining accuracy in financial documentation.
- Investigated and analyzed claims data to identify fraudulent activity and prevent losses.
- Provided cross-departmental support to adjusters and trained new hires on claims systems and procedures.
- Collaborated with adjusters to gather necessary information for accurate claim assessments.
- Conducted audits of claim files to ensure accuracy and adherence to company policies.
Client Service Coordinator
Desjardins Insurance
12.2015 - 12.2016
- Opened and processed claim files, handled total loss documentation, and facilitated payments and subrogation.
- Communicated with vendors and adjusters to ensure timely and accurate claim resolution.
- Maintained accurate records of client interactions and transactions for compliance purposes.
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
Education
Bachelor of Arts - Equity & Social Justice Studies
University of Toronto
Toronto, ONAssociate of Arts - Liberal Arts Articulation
Seneca College
Toronto, ONSkills
- Policy analysis
- Underwriting expertise
- Time management
- Attention to detail
- Reliability
- Critical thinking
- Organizational skills
- Team collaboration
- Effective communication
- Analytical thinking
- Professionalism
Websites
Affiliations
- Volunteer – EXtra Therapeutic Riding Program, The Horse Palace - Toronto, ON
- Market/Food Bank Facilitator - Kerr Street Mission, Oakville, ON
- Choir Singer – Hart House Singers, University of Toronto
Certification
- Registered Insurance Brokers of Ontario (RIBO) – Licensed
- Chartered Insurance Professional (CIP) – In Progress
Timeline
Commercial Insurance Broker - International
The Magnes Group
08.2022 - Current
Commercial Insurance Broker
Zensurance
09.2021 - 08.2022
Commercial Underwriter – Fleet & Garage Auto
Premier
09.2020 - 09.2021
Commercial Underwriter/Analyst – Auto (IRCA)
Economical Insurance
08.2019 - 09.2020
Licensed Insurance Agent
Sonnet Insurance
04.2018 - 09.2019
Claims Administrator – Payment Unit
Economical Insurance
01.2017 - 01.2018
Client Service Coordinator
Desjardins Insurance
12.2015 - 12.2016
Associate of Arts - Liberal Arts Articulation
Seneca College
Bachelor of Arts - Equity & Social Justice Studies
University of Toronto
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