Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Reese Hitterman-carr

Montreal,QC

Summary

Dynamic security professional with extensive experience at Onyx Nightclub, excelling in incident reporting and guest relations. Proven ability to enhance safety measures and train personnel, ensuring a secure environment. Recognized for strong communication skills and a professional demeanor, effectively managing crowd control and resolving customer complaints.

Overview

3
3
years of professional experience

Work History

Doorman

Atlantic Pub & Stay
Alexandria, Ontario
01.2023 - 01.2024
  • Welcomed guests and ensured pleasant arrival experiences at Atlantic Pub & Stay.
  • Monitored entrance for security and managed guest access efficiently.
  • Assisted guests with luggage and provided directions to hotel facilities.
  • Maintained cleanliness and organization of the entryway and lobby areas.

Security Supervisor

Onyx Nightclub
Guelph, Ontario
08.2020 - 09.2022
  • Monitored club entrance to ensure safety and compliance with entry policies.
  • Conducted regular patrols throughout premises to deter disruptive behavior.
  • Responded promptly to incidents, coordinating with local authorities when necessary.
  • Assisted staff in managing crowd control during peak hours and special events.
  • Enforced regulations regarding alcohol service and age verification for patrons.
  • Reported security breaches and suspicious activities to management immediately.
  • Trained new security personnel on procedures and emergency response protocols.
  • Collaborated with management to improve safety measures and incident reporting processes.
  • Assisted with resolving customer complaints in a professional manner.
  • Educated staff members about security protocols and encouraged them to report any suspicious activity immediately.
  • Helped maintain cleanliness of the facility by removing debris from common areas.

Education

High School Diploma -

RICC
St. Catharines, ON
06-2019

Skills

  • Security monitoring
  • Emergency response
  • Customer service
  • Attention to detail
  • Incident reporting
  • Guest relations
  • Team collaboration
  • Professional demeanor
  • Time management
  • Communication skills
  • Professional appearance
  • Strong interpersonal skills
  • Visitor screening

Affiliations

  • Football
  • Volunteering

Languages

English
Professional
French
Limited

Accomplishments

  • multiple academic and sports rewards/bursaries at graduation in highschool
  • Full scholarship @UoG in CJPP playing football for 2 years until COVID.

Timeline

Doorman

Atlantic Pub & Stay
01.2023 - 01.2024

Security Supervisor

Onyx Nightclub
08.2020 - 09.2022

High School Diploma -

RICC
Reese Hitterman-carr