Reese Forster
Winnipeg,MB
Summary
Dependable employee successful in providing fast, high-quality customer service to guests in restaurant and retail settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Hostess and Server
Pony Corral restaurant and bar
07.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Assistant/Receptionist
Hair on Broadway
06.2021 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Competitive Gymnastics Coach
Spartans Gymnastics
12.2019 - 06.2023
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Assessed student progress and provided feedback to improve technique and performance.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Developed relationships with clients to provide ongoing support and encouragement.
General Laborer
Dean Forster And Pierre Debreuil
07.2022 - 09.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Maintained organized and clean work areas at all times on job sites.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
Education
High School Diploma -
College Jeanne-Sauvé
Winnipeg, MB06.2023
Skills
- Attention to detail
- Pos Operation
- Warm and Friendly
- Natural Leadership
- Conflict and Complaint Resolution
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
General Laborer
Dean Forster And Pierre Debreuil
07.2022 - 09.2022
Hostess and Server
Pony Corral restaurant and bar
07.2021 - Current
Assistant/Receptionist
Hair on Broadway
06.2021 - Current
Competitive Gymnastics Coach
Spartans Gymnastics
12.2019 - 06.2023
High School Diploma -
College Jeanne-Sauvé
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