Reena Rai
Brampton
Summary
Dynamic professional with a proven track record in customer relationship building and sales expertise, notably at VIP Motors. Excelled in creating engaging fitness plans at Free Bird Gym and enhancing customer satisfaction across roles. Skilled in effective multitasking and interpersonal communication, consistently exceeding sales quotas and fostering positive environments.
Overview
2
2
years of professional experience
Work History
Fitness Instructor
Free Bird Gym
08.2024 - 01.2025
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Assisted with marketing and promoting of classes and services.
Sales Representative
VIP Motors
05.2024 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Hostess/Reservation Manager
Tandoori Flame
12.2022 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
Education
Diploma - Tourism Travel Services Management
Humber College
Toronto, None09-2024
Skills
- Effective multitasking
- Strong organization
- Interpersonal communication skills
- Customer relationship building
- Sales expertise
Timeline
Fitness Instructor
Free Bird Gym
08.2024 - 01.2025
Sales Representative
VIP Motors
05.2024 - 10.2024
Hostess/Reservation Manager
Tandoori Flame
12.2022 - 05.2024
Diploma - Tourism Travel Services Management
Humber College
Similar Profiles
Boran BaşakBoran Başak
Intern at Free Bird TravelIntern at Free Bird Travel
Gurjot SinghGurjot Singh
Office Administrator at Free Bird Health Club Inc.Office Administrator at Free Bird Health Club Inc.
Susan Bollinger-BrownSusan Bollinger-Brown
Owner, Psychotherapist, Consultant at Free Bird Counseling and ConsultationOwner, Psychotherapist, Consultant at Free Bird Counseling and Consultation
Vighneshkumar SureshkumarVighneshkumar Sureshkumar
Property Management Assistant at Toronto TakeoversProperty Management Assistant at Toronto Takeovers
Jasmine HallaitJasmine Hallait
Babysitter at Self-employedBabysitter at Self-employed