Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager
Reena Nayyar

Reena Nayyar

Vancouver,BC

Summary

Project consultant with 6 years of project management experience across diverse transferable capabilities spanning information technology and e-commerce. I thrive in working in challenging and ambiguous environments to understand pain points and recommend appropriate business solutions. Leadership skills and demonstrated experience in project planning and design. Adept at learning new processes quickly. Excellent communicator and capable of explaining complex technical issues quickly and easily. A team player who is attentive to detail and ability to work in a fast-paced environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Desktop/ Project Analyst

PHSA
Burnaby, BC
11.2020 - Current
  • Led deployment of over 500 applications and devices at over 10 healthcare sites.
  • Facilitated onboarding, scheduling & site readiness activities with site stakeholders.
  • Assisted in change management, requirements gathering and project reporting.
  • Diagnose and resolve PC desktop problems and provide hardware and software technical support, problem prioritization, problem resolution, follow-up, etc.
  • Engaged with users to discover devices, applications, databases impacted.
  • Prepared orders based on requirements (refresh vs net new).
  • Troubleshoot client hardware (desktop, laptop, and printer).
  • Assisted users in deployment to ensure successful adoption.
  • Developed strong client relationships.
  • Managed escalations, reported status and critical findings to executive team on deployment activities.
  • Monitored devices delivery & shipments.
  • Identified project dependencies, reported risks and lessons learned to leads.
  • Application Assessment, Remediation and Readiness.
  • Win 10 Business / Clinical Readiness & Deployment Support.
  • Deployment Planning & Readiness.
  • VDI & Other Technical Readiness.
  • Pipeline Discovery through to Deployment.
  • Utilized asset manager apps like Lansweeper, TRP and Dash works (IT migration)and ServiceNow.

Operations Coordinator

NLD Appraisals
Burnaby, BC
02.2020 - 07.2020
  • Developed and sustained client relations as well as upheld professional relationships with our partnering vendors.
  • Assisted both buyers and sellers with regulatory and industry-specific information regarding the property and sales process.
  • Provided administrative support to other departments or projects as needed such as accounts payable, accounts receivable and invoices.
  • Anticipated client needs, including on sensitive matters, often successfully mitigating and heading off potential issues and resolving conflicts.
  • Scheduled and coordinated departmental meetings.
  • Maintenance of orders – ensured orders move through seamlessly.
  • Utilized application such as ANOW and QuickBooks, Slack.

Project Coordinator

Sterling Sentinel
, BC
01.2019 - 01.2020
  • Maintained and monitored project plans, project schedules, work orders, budgets and expenditures.
  • Manages subcontractors and Project Controls.
  • Processed project invoices & preparing financial updates.
  • Communication plans, actions, risks, and issues with key stakeholders.
  • Solved any issues and escalations that may arise during the project.
  • Developing estimates, identifying cost breakdowns, clarifications and job scope details.
  • Scheduled installers and create work orders.
  • Keep track of order status estimates, approvals, etc.
  • Scheduled deliveries and pick-ups with dispatched.
  • Assisting the Project Manager by conducting quality check.
  • Identify the issues and resolutions.
  • Business Development and maintained Client relationship.
  • Created and maintained project plans, schedules and documents.
  • Improved communication efficiency & exceeded sales goals by 20%.
  • Utilized application such as Trello, Basecamp, Computer Fencing System, Slack etc.

Associate – Project Coordinator

JoybyNature
, India
09.2015 - 10.2016
  • Processed procurement-related tasks assisted Procurement Management with provided supplier dispute resolution.
  • Built and maintained an effective sales pipeline.
  • Negotiate terms with suppliers such as price, quality of goods, deadlines, expectations, etc.
  • Quickly identified opportunities through proper qualifying and analyzed customer needs.
  • Created purchase orders and tally these with supply requests and orders.
  • Monitored inventory to ensure the flow of goods remains positive.
  • Worked closely with the projects managers to understand details of procurement requirements.
  • Maintained internal and external stakeholder relations.

Project Coordinator

Basic and Beyond E- Commerce
, India
01.2015 - 08.2015
  • Coordinated facility arrangements for existing and external vendors.
  • Maintained and improve existing business relationships with vendors.
  • Coordinated with vendors, suppliers and customer.
  • Sent Business proposals to new vendors.
  • Worked with clients to detail specific project deliverables.
  • Maintained oversight of the project budget and expenditure, in line with Restless Development’s policies and in accordance with the grant contract working closely with the finance team and Partnerships Manager.
  • Developed project plans for clients and staff.
  • Created and maintained comprehensive project documentation.

Project Management Executive

Axion Solutions
03.2012 - 12.2014
  • Worked with clients to detail specific project deliverables.
  • Created a timeline of goals to be met.
  • Developed project plans for clients and staff.
  • Delegated project tasks to team’s best suited to complete them.
  • Tracked project performance and analyzing deliverables against requirements.
  • Ensured that all budgetary objectives are met, making adjustments as needed.
  • Overseen junior staff and teams to ensure that work continues on budget and schedule.
  • Analyze invoices to ensure accuracy of goods delivered.
  • Negotiate terms with suppliers such as price, quality of goods, deadlines, expectations, etc.
  • 1.

Education

CDAC (Career Development in advance computing -

Masters - Administration System in Global Technology

Fairleigh Dickinson University
2018

PG Diploma - Advance Computing

Punjab college of Engineering & Technology
2012

Bachelor’s - Engineering (Computer Science

2010

Skills

  • Project management proficiency
  • Project leadership
  • Project development and life cycle
  • Project development understanding
  • Project timeline compliance
  • Project scope analysis
  • Project estimation
  • Project Tracking Development
  • Microsoft Project
  • Project Planning Oversight
  • Understanding of project methodology

Certification

  • Certified PMP, PMI - 9 Feb 2023 to 09 Feb 2026

Timeline

Desktop/ Project Analyst

PHSA
11.2020 - Current

Operations Coordinator

NLD Appraisals
02.2020 - 07.2020

Project Coordinator

Sterling Sentinel
01.2019 - 01.2020

Associate – Project Coordinator

JoybyNature
09.2015 - 10.2016

Project Coordinator

Basic and Beyond E- Commerce
01.2015 - 08.2015

Project Management Executive

Axion Solutions
03.2012 - 12.2014

CDAC (Career Development in advance computing -

Masters - Administration System in Global Technology

Fairleigh Dickinson University

PG Diploma - Advance Computing

Punjab college of Engineering & Technology

Bachelor’s - Engineering (Computer Science

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