REENA K
Surrey
Summary
Friendly Skincare Consultant with 10 years of experience in sales and customer service. Driven and reliable individual skillful in building strong client bonds, stocking and reorganizing inventory and exceeding sales expectations. Committed to taking ownership and initiative to accomplish individual sales quotas.
Friendly and reliable Certified Medical Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Skin Care Therapist position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Skin Care Therapist
MATRIX BEAUTY LOUNGE
04.2016 - 10.2021
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Utilized skin hydrometer to help determine customers' skin conditions.
- Fostered friendly, warm, and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Developed individualized, therapeutic skin care programs.
- Suggested appropriate therapy based on current health of client.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Resolved customer complaints and facilitated conflict resolutions.
Hairstylist
Lakme Salon
02.2012 - 03.2016
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Developed creative techniques to provide clients with latest hairstyles.
Education
SENIOR SECONDARY -
PUNJAB SCHOOL EDUCATION BORAD
KARTARPUR03.2011
Skills
- Skin Rejuvenation
- Eyebrow Shaping
- Guest Services Expertise
- Chemical Composition
- Sanitation Standards
- Maintaining Clean Work Areas
- Examine Client Skin
- Information Updates
- Facial Masks
- Product Inventories
- Care Recommendation
- Product and Service Knowledge
- Chemical Facial Peels
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 to 12 staff members.
Additional Information
Reena K.
Timeline
Skin Care Therapist
MATRIX BEAUTY LOUNGE
04.2016 - 10.2021
Hairstylist
Lakme Salon
02.2012 - 03.2016
SENIOR SECONDARY -
PUNJAB SCHOOL EDUCATION BORAD
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