Reena Dsouza
Mumbai,India
Summary
Experienced Sales Professional with over 25 years of regional experience in major IT companies in India. Specializes in boosting organizational productivity, accelerating digital transformation, and leveraging brand and business strengths to drive performance through steadfast business solutions and innovative strategies. Passionate about delivering results and exceeding expectations in a fast-paced, competitive environment.
Overview
25
25
years of professional experience
Work History
Senior Account Manager - Sales
Telebyte Technologies Pvt Ltd.
06.2006 - Current
- Driving the sales revenue, marketshare growth, gross margin of the HP Corporate portfolio (PC, Printers, Accessories, Displays and Supplies) in the Indian market Corporate - for 25 years.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of 5 major corporate accounts ( Aditya Birla Group , Reliance Industries , LLoyds Metal & Energy, Oetiker India , JSW Group, White Oak , Sun Petro Chemicals etc ) for Brands HP , Dell , Apple , Microsoft ensuring timely communication and effective problem resolution. Overall handle Annual Sales for USD 3M.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
Sales Cordinator
Redington India Ltd
04.2004 - 03.2006
- Supported sales team members for Cisco & Microsoft accounts in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Cordinator
Matrix Solution Pvt Ltd
04.2000 - 03.2004
- Managed SMB accounts to retain existing relationships and grow share of business.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Bachelor Degree - Commerce
Tolani College of Commerce
03.2000
Skills
- Client account management
- IT Corporate Sales
- Teamwork and collaboration
- Customer service
- Client relations
LANGUAGES
English
Full Professional
Hindi
Timeline
Senior Account Manager - Sales
Telebyte Technologies Pvt Ltd.
06.2006 - Current
Sales Cordinator
Redington India Ltd
04.2004 - 03.2006
Sales Cordinator
Matrix Solution Pvt Ltd
04.2000 - 03.2004
Bachelor Degree - Commerce
Tolani College of Commerce
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