Reena Cordero

Costco Wholesale Corp

08.2006 - Current

Assisted customers with inquiries and provided product information to enhance satisfaction.
Resolved customer complaints efficiently, ensuring a positive service experience.
Collaborated with team members to streamline processes and improve service delivery.
Documented customer interactions accurately to support data integrity and reporting.
Managed vault operations, ensuring secure handling and storage of cash and valuables.
Oversaw daily cash transactions, verifying accuracy to maintain financial integrity.
Implemented process improvements to enhance efficiency in cash management workflows.
Developed and implemented effective merchandising strategies to enhance product visibility and customer engagement.
Analyzed sales data to optimize inventory levels and improve stock turnover rates.
Trained and mentored junior team members on best merchandising practices and compliance standards.
Oversaw daily operations, ensuring compliance with safety and quality standards.
Mentored team members, enhancing skills and promoting professional growth.
Conducted regular performance evaluations, providing constructive feedback to staff.
Developed operational strategies to enhance service delivery and customer satisfaction.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.