Reena Amri
San Francisco
Summary
As a full-time Business student at a four-year university, I have accumulated over four years of exemplary work experience. In Fall 2024, I had the opportunity to study abroad in Madrid, Spain, further expanding my global perspective and cross-cultural communication skills. Currently, I serve in Outside Operations at TPC Harding Park, where I apply my dedication and strong work ethic to ensure exceptional service. My academic pursuits and professional experiences have equipped me with a comprehensive understanding of global business practices and customer relations. I am committed to continuous learning and contributing effectively to dynamic, team-oriented environments.
Overview
4
4
years of professional experience
Work History
Outside Operations Staff
TPC Harding Park
09.2022 - Current
- Responsible for managing various outdoor operations at TPC Harding Park, ensuring a seamless and enjoyable experience for all guests.
- Warmly greeting and assisting customers, monitoring and maintaining the practice facilities, and efficiently handling guest check-ins.
- Strong customer service skills, teamwork, and attention to detail are essential to upholding excellent service and hospitality expected at this course.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
Recreational Leader
City of Folsom
03.2021 - 08.2023
- Served as a Recreational Lead, collaborating with staff to create a fun, safe, and inclusive environment for children.
- Led camp-wide announcements, enforced rules and safety protocols, and ensured a positive experience for all participants.
- Designed, organized, and facilitated engaging activities for children ages 5-13, fostering teamwork, creativity, and personal growth.
Gym Attendant
Serrano Country Club
08.2021 - 01.2022
- Provided a warm, energetic, and professional welcome to members, ensuring a positive first impression and exceptional customer service.
- Managed opening and closing procedures, handled reservations, and efficiently checked in guests.
- Maintained the cleanliness and organization of the gym, including restocking supplies and ensuring equipment was in best condition.
- Additionally, trained new hires to uphold service standards and actively participated in staff meetings.
Education
Bachelor of Science - General Business
San Francisco State University
San Francisco, CA05-2026
Skills
- Customer relations skills
- Safe equipment operations
- Strong Teamwork and collaboration
- Multitasking, Organization
- Cash handling
- Sales experience
- Leadership qualities
- Excellent communication
- Time management
- Activity Planning
- Microsoft Office
- Point of Sale (POS) Systems
Timeline
Outside Operations Staff
TPC Harding Park
09.2022 - Current
Gym Attendant
Serrano Country Club
08.2021 - 01.2022
Recreational Leader
City of Folsom
03.2021 - 08.2023
Bachelor of Science - General Business
San Francisco State University
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