Reem Abdelkadir
Sacramento
Summary
Demonstrates strong analytical, communication, and teamwork skills, with ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service/Team Leader
Panera Bread
03.2022 - Current
- Take customers' orders and answer their questions as needed. Multitasking happens all the time, from barista to cashier to bread. Promoted to Team Lead within 3 months of working, for 3 different stations of the store.
Student Assistant
Department of General Services
08.2023 - 08.2024
- I worked at the Ziggurat Headquarters, and I was assigned tasks and projects regarding sales, products, events, and more. I was entry-level since I was a student assistant, however, if I go back I'd hopefully grow within the company and gain more knowledge in this field after completing my bachelor's degree.
- Assisted in the preparation of reports, contributing to accurate data analysis and presentation.
- Performed clerical tasks such as photocopying, scanning documents while maintaining confidentiality when necessary.
Front Desk Receptionist
General Produce Company
03.2023 - 04.2023
- Front desk receptionist, took calls, transferred calls, sorted mail and made cards for different companies.
- Greeted guests at front desk and engaged in conversations while managing check-in process.
- Scheduled appointments using reservation software, reducing conflicts or accidental double bookings.
Customer Service
Edible Arrangements
05.2021 - 09.2021
- Assist customers with orders, answer phone calls with customers' questions, track orders, run the register.
Education
Bachelor's degree - Health Science
Sacramento State
05-2026
Associate's degree - Business Marketing
Cosumnes River College
Sacramento, CA05-2024
Skills
- Salesforce
- Works well with technology
- Great communication skills
- Has great customer service skills
- Works great with people
- Team player
- Can work great alone or with a group
- Fast learner and works fast and efficiently
- Multi-tasking
- Writing skills
- Google Docs
- Analysis skills
- Office management
- Leadership
- English
- Software troubleshooting
- Hospitality
- Stocking
- Digital Marketing
- Data entry
- Warm calling
- Home & community care
- Sales
- Telemarketing
- AI
- Microsoft Outlook
- Documentation review
- Customer service
- Typing
- Organizational Skills
- Schedule management
- Math
- Microsoft Word
- Marketing
- Cash Handling
- Microsoft Excel
- Sanitation
- Journalism
- Time Management
- Inside sales
- Guest services
- Human resources
- Food service
- Email marketing
- Events management
- Microsoft Powerpoint
- Front desk
- Office experience
- Computer Skills
- Training & development
- Barista experience
- Communication skills
- Account management
- POS
- Medical terminology
- Pivot tables
- Supplier management
- Customer assistance
Certification
- Driver's License
- Food Safety Certification
- Home Care Aide Certification
- ServSafe
- CPR Certification
- Food Handler Certification
- Open to having more certifications if needed
Languages
Arabic
Professional Working
Timeline
Student Assistant
Department of General Services
08.2023 - 08.2024
Front Desk Receptionist
General Produce Company
03.2023 - 04.2023
Cashier/Customer Service/Team Leader
Panera Bread
03.2022 - Current
Customer Service
Edible Arrangements
05.2021 - 09.2021
Associate's degree - Business Marketing
Cosumnes River College
Bachelor's degree - Health Science
Sacramento State
Additional Information
Authorized to work in the US for any employer