Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reece Stanley

Windsor

Summary

Dedicated, empathetic, and punctual individual with an excellent work ethic who is looking to expand his communicational practice at Global Excel Management. Compassionate, customer-oriented, and self-motivated individual with over 5+ years of experience in customer support.


Overview

7
7
years of professional experience

Work History

Case Coordinator- Case Management

Global Excel Management
05.2025 - Current
  • Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
  • Adhere to Global Excels Pillars
  • Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
  • Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.

Customer Service Representative

Global Excel Management
10.2023 - Current
  • Provide excellent service to clients
  • Workflow organization
  • Crisis management
  • Assist with new employee development
  • Assisted with Verification of coverage (VOC) projects

Business Management

Dons Caribbean Jerk
02.2022 - 10.2023
  • Generate employee schedules, work assignments, and determine appropriate compensation rates.
  • Hired, trained, and managed staffs, including employee development, and conducting performance evaluations.
  • Leveraged catering orders by 17% through media campaigns and pop-up shops.

Media Relations Coordinator

Pennant Media Group (PMG)
01.2019 - 03.2020
  • Developed press releases, pitches, and social media content
  • Plan and execute events
  • Workflow Organization
  • Recruit and train new interns

Education

Public Relations & Event Management -

Loyalist College
Belleville, ON
01.2022

Public Relations Advanced Diploma - undefined

Humber College Lakeshore
Toronto, ON
01.2019

Skills

  • Problem Solving
  • Leadership
  • Time Management
  • Decision Making
  • Interpersonal Skills
  • Telecommunication
  • Excellent verbal and written communication
  • Team Oriented
  • Customer Service
  • Active listening strengths
  • Cross-functional collaboration
  • Case documentation
  • Organization
  • Professionalism
  • Proficient computer skills
  • Microsoft Office

Timeline

Case Coordinator- Case Management

Global Excel Management
05.2025 - Current

Customer Service Representative

Global Excel Management
10.2023 - Current

Business Management

Dons Caribbean Jerk
02.2022 - 10.2023

Media Relations Coordinator

Pennant Media Group (PMG)
01.2019 - 03.2020

Public Relations Advanced Diploma - undefined

Humber College Lakeshore

Public Relations & Event Management -

Loyalist College
Reece Stanley