Summary
Overview
Work History
Education
Skills
Languages
mountain biking, skiing, cliff diving, mountaineering
Timeline
Generic

Reece Lowe

Revelstoke,BC

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
  • Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

6
6
years of professional experience

Work History

Guest Service Representative

Basecamp Resorts
Revelstoke, British Columbia
2024.04 - 2024.11
  • Self-motivated, with a strong sense of personal responsibility.
  • Collaborated closely with other departments to meet guest needs and provide best possible experience.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Coaster Team

Revelstoke Mountain Resort
Revelstoke, Brtish Columia
05.2023 - 08.2024
  • Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
  • Implemented preventive maintenance protocols to minimize downtime and extend the lifespan of machinery.
  • Trained new employees on various aspects of the casting process, ensuring their seamless integration into the team.

Shift Manager

McDonald's
03.2019 - 02.2023
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Cocktail Bartender

Hennessey Cocktail Lounge
04.2020 - 02.2022
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed cash register after end of shift to balance and record accurate transactions.

Pizza Chef

Village Idiot Pub
Revelstoke , British Columbia
02.2024 - 06.2024
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Reduced food waste by efficiently managing pizza ingredients and rotating stock regularly.
  • Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.

Education

Collage Btec Degree - Adventure Sports

South Devon Collage
Devon England
07.2021

Skills

  • Customer Relations
  • Sales Expertise
  • Active Listening
  • Retail Sales Customer Service
  • Team Development
  • Closing Sales

Languages

English
Bilingual or Proficient (C2)

mountain biking, skiing, cliff diving, mountaineering

i am a massive lover of the outdoors and all adrenaline sports that come with it i have been passionate about downhill mountain biking since i was about 15. I use the outdoors as a fun way to spend time with my friends in my free time

Timeline

Guest Service Representative

Basecamp Resorts
2024.04 - 2024.11

Pizza Chef

Village Idiot Pub
02.2024 - 06.2024

Coaster Team

Revelstoke Mountain Resort
05.2023 - 08.2024

Cocktail Bartender

Hennessey Cocktail Lounge
04.2020 - 02.2022

Shift Manager

McDonald's
03.2019 - 02.2023

Collage Btec Degree - Adventure Sports

South Devon Collage

Similar Profiles

CREATE PROFILE
Reece Lowe